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Q21. An end user is experiencing performance issues with their IP phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur?
A. Cisco Quality Report Tool
B. System Log Management
C. Cisco CDR Analysis and Reporting
D. Cisco JTAPI
Answer: A
Q22. Which two benefits does Cisco Unified IM and Presence Service bring to businesses? (Choose two.)
A. enhances productivity by using availability awareness and reduce communications delays
B. provides Enterprise IM capabilities, such as persistent chat, group chat, and IM history
C. provides and streamlines enterprise audio and video communications D. enhances communications by providing multipoint conference capabilities
E. supports standard-based XMPP clients by supporting native SIP/SIMPLE and H.323 protocols
Answer: A,B
Q23. RAG DROP
Answer:
Q24. Which Cisco Unified CME GUI menu option is used to navigate to the screen used to add or change a user name or password using the Cisco Unified CME GUI interface?
A. Administration > Update System Info
B. Configure > System Parameters
C. Configure > Phones
D. Configure > Extensions
Answer: C
Q25. A user would like all calls to be forwarded to voice mail. The user's phone is not set up with a soft key for this feature. Which option accomplishes this configuration from within the Cisco Unified Communication Administrator Directory Number configuration page?
A. Call Forward and Pickup Settings > Forward No Coverage External > Select voice mail check box
B. Call Forward and Pickup Settings > Forward Busy External > Select voice mail check box
C. Call Forward and Pickup Settings > Forward All > Select voice mail check box
D. Call Forward and Pickup Settings > Forward Unregistered External > Select voice mail check box
Answer: C
Q26. Which type of template should be used when a network engineer adds a new call center agent in the Cisco Unity Connection?
A. Contact
B. Call handler
C. User
D. Notification
Answer: C
Q27. What is the maximum number of digits that an ephone PIN can have to allow after-hour exempt calling privileges?
A. 4
B. 6
C. 7
D. 8
E. 9
Answer: D
Q28. Which three locations can an administrator import from to create users on Cisco Unity Connection? (Choose three.)
A. Bulk administration tool
B. LDAP
C. Cisco Unified Communications Manager via AXL
D. Outlook
E. Presence
F. Cisco Compatible Extensions
Answer: A,B,C
Q29. Which three methods can an engineer use to create users in Cisco Unity Connection? (Choose three.)
A. Local
B. Cisco Unified Presence Server
C. Cisco Unified Communications Manager
D. LDAP
E. TMS
F. Outlook
Answer: A,C,D
Q30. Use the router console to view the configuration and answer the question.
Calls to National numbers are failing. Using the Branch router configuration, correctly determine why these calls are not successful
A. The port assignment should be 0/0/0:12
B. The destination pattern should be 90[1-9]T
C. The character "T" cannot be used in a Pots dial pattern
D. The digit prefix should be "00"
Answer: B
Explanation:
The National dial peer configuration is shown below:
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