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Q1. Your customer has an Active Directory forest that contains a Microsoft System Center Configuration Manager (CfgMgr) server.
Users have portable computers that are frequently disconnected from the network.
The customer does not have a change management system in place. The current hardware inventory is out-of-date.
You need to update the hardware inventory to meet the following requirements:
•Ensure that all desktop and portable computers are included in the inventory. •Minimize the amount of time it takes to update the inventory. What should you do?
A. Perform a network discovery scan.
B. Perform a manual count of all desktop computers.
C. Gather install, move, add, change (IMAC) activities.
D. Gather information from the Active Directory database, the CfgMgr database, and the purchasing history.
Answer: A
Q2. Your customer has multiple departments named Human Resources, IT, Procurement, and Security.
The customer has a SAM program. The customer's license management process is manual.
You plan to automate the license management process.
You need to identify which data source must be used to automate the license management process.
Which data source should you identify?
A. the Human Resources department's employee records database
B. the IT department's configuration management database (CMDB)
C. the Procurement department's purchase order database
D. the Security department's network access rights database
Answer: C
Q3. Your customer plans to develop a business case for SAM.
The customer's SAM Improvement Plan key competency has a Basic maturity level.
You need to improve the maturity level to Standardized.
What should you do?
A. Identify a SAM tool.
B. Identify roles and staff.
C. Obtain budgetary approval for a SAM plan.
D. Create a project plan Gantt chart for a SAM plan.
Answer: C
Q4. Your customer's Acquisition Process key competency has a Basic maturity level.
You need to recommend a process to improve the Acquisition Process maturity level.
Which process should you recommend?
A. Reuse licenses as computers are retired.
B. Require an annual sign-off on all SAM reports.
C. Collect entitlement records throughout the organization.
D. Require that software purchases be made from approved vendors.
Answer: D
Q5. Your company has executive sponsorship to start a SAM program.
You need to secure funding. What should you do?
A. Present SAM program deliverables to the company.
B. Present SAM program risks, costs, and benefits to the company.
C. Develop a plan to restrict all purchasing and software installations.
D. Develop a plan to adhere to international standards for International Standardization Organization (ISO) certification.
Answer: B
Q6. Rate your level of proficiency with IT procurement, IT contract negotiations and management (i.e. software licensing, terms and conditions), and IT operations (i.e. application package management, network administration).
A. Very High
B. High
C. Moderate
D. Low
E. Very Low
Answer: A
Q7. You manage the software and hardware retirement process for a customer. The customer does not have Microsoft Software Assurance.
The customer plans to retire desktop computers that have the following characteristics:
•All hardware is more than three years old.
•All desktop computers have Windows preinstalled.
•All Microsoft Office licenses are purchased under a volume license agreement. You need to recommend a solution for reusing licenses. What should you recommend?
A. Reuse none of the licenses.
B. Reuse all licenses for Office.
C. Reuse all licenses for Windows.
D. Purchase Software Assurance and reuse all licenses.
Answer: B
Q8. Your software inventory report identifies several installations of unapproved software on employee computers.
You need to implement a process that prevents employees from installing software.
What should you include in the process?
A. Install a network monitoring tool.
B. Update the software and hardware inventory.
C. Request that an IT administrator modify the Group Policy objects (GPOs).
D. Generate a license advisor report and contact the Business Software Alliance (BSA).
Answer: C
Q9. You perform an audit for a customer. The audit identifies the following information: •Hardware inventory is incomplete. •Software inventory does not exist. •Software purchasing is decentralized?
You need to identify two benefits that support implementing an ongoing SAM program.
Which two benefits should you identify? (Each correct answer presents part of the solution. Choose two.)
A. Decreased licensing costs
B. Decreased risk of paying non-compliance fines
C. Increased IT budget
D. Reduced compliance responsibility
Answer: A,B
Q10. Your customer purchases Microsoft Office Project 2003 under a volume license agreement. The customer does not have Microsoft Software Assurance.
The customer installs 200 copies of Project 2007.
You need to ensure that the customer is in compliance with software licensing. The solution must minimize costs.
What should you do?
A. Purchase Microsoft Software Assurance.
B. Purchase 200 full packaged product (FPP) licenses for Microsoft Office Project 2007.
C. Purchase 200 full packaged product (FPP) licenses for Microsoft Office Standard 2007.
D. Purchase 200 Microsoft Office Project 2007 licenses through the customer's volume licensing agreement.
Answer: D
