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Q21. Your company has a branch office. The office has two 48-port network switches named Switch1 and Switch2.
The company purchases several new computers that have identical hardware. The new computers run Windows 7.The help desk reports that the new computers that connect to Switch1 are unable to connect to network resources and do not receive IP configurations from the DHCP server.
Existing computers that connect to Switch1 can access network resources. The new computers that connect to Switch2 can also access network resources.
You need to ensure that all computers can connect to network resources.
What should you do?
A. Re-install the network card driver.
B. Disable IPv6 on the network interface.
C. Disable and then enable the network interface.
D. Disable the AutoNegotiation setting on the network interface.
Answer: D
Q22. A new printer is installed on FP1 and is shared as Printer1.
Users report that they receive an error when they try to connect to \FP1Printer1, and that after they click OK they are prompted for a printer driver.
The server administrator confirms that the printer is functioning correctly and that he can print a test page.
You need to ensure that users are able to connect to the new printer successfully. Your solution must minimize administrative effort.
What should you request?
A. an x86 printer driver be installed on FP1
B. the permissions be changed on the shared printer
C. a new Group Policy object (GPO) be created that includes a printer mapping for \FP1Printer1
D. the Devices: Prevent users from installing printer drivers setting in the Default Domain Policy be set to disabled
Answer: A
Q23. Portable computer users report that they can use Internet Explorer to browse Internet Web sites only when they are connected to the company network.
You need to ensure that portable computer users can access Internet Web sites from wherever they connect.
What should you do?
A. Instruct the users to configure static IPv4 settings.
B. Instruct the users to configure automatic IPv4 settings.
C. Request that a domain administrator link GPO-IE to Active Directory site objects.
D. Request that a domain administrator create a new GPO that modifies the Internet Explorer Maintenance settings, and then link the new GPO to the Users OUs.
Answer: C
Q24. The help desk technicians discover that some computers have not installed the latest updates for Windows. The Windows Update log files on the computers show that to complete the installation of several updates the computers must be restarted.
You need to ensure that future updates are successfully installed on all computers.
What should you request?
A. the logon hours for all user accounts be set from 06:00 to 22:00
B. the Delay Restart for scheduled installations setting in the WSUS Policy GPO be set to disabled
C. the Allow Automatic Updates immediate installation setting in the WSUS Policy GPO be set to enabled
D. the No auto-restart with logged on users for scheduled automatic updates installations setting in the WSUS Policy GPO be set to disabled
Answer: D
Q25. Users in branch office 1 report that they fail to access the company's intranet Web site located on Web1.
They also fail to access Web sites on the Internet.
A desktop support technician restarts a desktop computer in branch office 1 and discovers the IP configuration shown in the following screenshot:
You need to resolve the network connectivity issue.
What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)
A. Instruct branch office 1 users to disable IPv6.
B. Instruct branch office 1 users to run Ipconfig /Renew.
C. Request that a network administrator configure the DHCP router option for branch office 1.
D. Request that a network administrator verify DHCP broadcasts are being relayed to the main office.
Answer: BD
Q26. Your company has a main office and two branch office locations. All client computers on your company network run Windows 7 and are members of an Active Directory Domain Services domain. All servers run Windows Server 2008 R2 and are located in the main office.
Branch office employees use a slow WAN link with high latency to access files on a network share located in the main office.
You need to meet the following requirements:
Reduce WAN link utilization
Improve user response time when accessing files
What should you do?
A. Configure BranchCache in Hosted Mode.
B. Configure BranchCache in Distributed Mode.
C. Configure the Default Cache Size setting by using Group Policy.
D. Configure the Configure Slow link speed setting by using Group Policy.
Answer: B
Q27. Multiple users report that their Windows 7 computers take longer to start than when their computers were first installed.
A help desk technician reports that the problem is related to installed applications.
You need to recommend a solution that identifies the applications that run during the startup process.
What should you recommend?
A. Event Forwarding
B. MSConfig.exe
C. Problem Steps Recorder
D. Reliability Monitor
Answer: B
Q28. You have two external consultants. The consultants use their own personal portable computers.
The consultants report that they are unable to connect to your wireless network.
You need to give the consultants wireless access to the Internet. The solution must prevent external consultants from accessing internal resources.
What should you do?
A. Issue a user certificate to the consultants.
B. Issue a computer certificate to the consultants.
C. Join both portable computers to the domain. Add the computer accounts to the MargiesTravelWireless group.
D. Create a domain user account for each consultant. Add the user accounts to the MargiesTravelWireless group.
Answer: B
Q29. This is the first in a series of questions that all present the same scenario. For your convenience, the scenario is repeated in each question. Each presents a different goal and answer choices, but the text of the scenario is exactly the same in each in this series.
Topic 10, Humongous Insurance
Scenario:
You are an enterprise desktop support technician for Humongous Insurance.
Active Directory Configuration
The company has two offices named Office1 and Office2.
The network contains an Active Directory forest named humongousinsurance.com. An Active Directory site exists for each office. The sites are named Site1 and Site2.
Server Configuration
All servers run Windows Server 2008 R2 and are joined to the domain. The relevant servers are configured as shown in the following table:
The corporate security policy states that all domain controllers must have only the following roles:
AD DS
DNS server
DHCP server
Network Configuration
Site1 and Site2 connect to each other by using a WAN link.
Client Computer Configuration
All client computers run Windows 7 Enterprise and are members of the domain. Some client computers are portable computers and some are desktop computers. The computers do not support hardware virtualization.
All computers are configured to receive Windows Updates from WSUS1.
Remote Access Configuration
Users can connect to NPAS1 from the Internet by using all of the VPN protocols that are supported by Windows Server 2008 R2.
Fabrikam, Inc. is a customer of Humongous Insurance. Several Humongous Insurance users work at the Fabrikam office and access resources on the Humongous Insurance network by using direct VPN connections to NPAS1. Fabrikam contains several wireless access points.
Application Configuration
All computers in the finance department run a custom application suite named App1.
Several users in the sales department install an application named App2. App2 runs as a service and logs on by using the credentials of the user who installed the application.
Several users in the sales department report that their user accounts are locked out shortly after they change their user passwords.
You need to minimize the number of account lockouts that occur after the users change their passwords.
What should you instruct the users to do?
A. Delete all entries from the Credential Manager vault.
B. Change their passwords and then create a password reset disk.
C. Change their passwords and then configure App2 to log on by using a service account.
D. Change their passwords and then log off and log back on to their computers.
Answer: C
Q30. Your network contains an Active Directory domain. All client computers run Windows 7 Enterprise.
A custom application named App1 is installed on the computers. All settings for App1 are stored in the user portion of the registry.
The help desk reports a high volume of calls from users who have incorrectly configured the App1 settings.
You need to recommend a solution to minimize the number of help desk calls about the incorrect App1 configurations. Users must be able to use App1.
What should you do?
A. Instruct the help desk to modify the Windows Defender settings.
B. Instruct the help desk to remove all users from the Administrators group on all local computers.
C. Request that a domain administrator create a Group Policy object (GPO) that uses a custom administrative template.
D. Request that an administrator create a Group Policy object (GPO) that configures a software restriction policy.
Answer: C
