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Q1. You have a custom entity that has an active business process flow.
You no longer need the business process flow.
You need to ensure that you can delete the business process flow. What should you do?
A. Modify the process options on the definition for the custom entity.
B. Change the primary entity of the business process flow.
C. Deactivate the business process flow.
D. Delete all of the open records that use the business process flow.
Answer: A
Q2. You need to limit a user's ability to edit a specific field in a contact record. You enable field security on the field properties.
What should you do next?
A. Create an access team template.
B. Enable hierarchical security.
C. Create a new security role.
D. Create a field security profile.
Answer: C
Q3. You receive leads that are generated from your company's website.
Once the leads are in Dynamics CRM, they must be assigned to a specific CRM user based on the city from which the lead came, and then moved to the queue of the user.
You plan to create a workflow to manage the process.
You need to identify which event should be used to trigger the workflow.
A. Record is assigned.
B. Record status changes.
A. C. Record is created.
D. Record is deleted.
Answer: D
Q4. You have a Dynamics CRM organization.
You add a new currency field named Revenue Potential to the account entity.
On a record, you discover that the Revenue Potential field is displayed as 95.66. Other records also display the Revenue Potential field in this format.
You need the Revenue Potential field to be displayed as nn.nnn. What should you configure?
A. the display format in personal options
B. the Formats tab in System Settings
C. the default currency in personal options
D. the Currencies settings in Business Management
Answer: B
Q5. You have a Dynamics CRM organization that contains the business units and security roles shown in the following table.
A user named User1 belongs to Businessunit1 and is assigned the Salesperson and the Branch Manager security roles.
User1 is promoted and given a new job. The account of User1 is moved to Busmessunit2. You need to identify which security roles were assigned to User1 after the user moved to
Businessunit2.
What should you identify?
A. Salesperson only
B. Salesperson and Sales Manager
C. none
D. Salesperson and Location Manager
Answer: B
Q6. You have a Dynamics CRM organization that contains the business units configured as shown in the following table.
You configure Businessunit2 to have the Default business unit as a parent, You need to identify which business unit is now the parent of Businessunit4. Which business unit should you identify?
A. Default
B. Businessunit2
C. Businessumt3
D. Businessunit1
Answer: A
Q7. You need to identify which types of data can be included in a business process flow.
Which three types of data should you identify? Each correct answer presents a complete the solution.
A. data from an attached Microsoft OneNote notebook
B. data from the primary entity
C. data from a related entity
D. data from an unrelated entity
E. data from a Microsoft Office group
Answer: A,B,C
Q8. You work in a customer service organization.
Sometimes, when a new record is created, a customer service representative must capture additional data.
When this occurs, the representative must call the customer to capture the missing data. Each record may be missing different data.
You need to identify which process type you must use to capture the data. What should you identify?
A. a real-time workflow
B. a dialog
C. a custom action
D. a business rule
Answer: B
Q9. You have a custom entity.
You need to add a date field that displays the date a user was hired. You must ensure that the value in the field remains the same, regardless of the time zone in which the field is viewed.
What are two possible ways to configure the field? Each correct answer presents a complete solution.
A. Set the Behavior to User Local.
B. Set the Format to Date Only,
C. Set the Behavior to Time-Zone Independent.
D. Set the Behavior to Date Only.
Answer: A,B
Q10. You have a Dynamics CRM organization.
You have a list of 23 public views for accounts, most of which are custom. Many of the most frequently used views appear near the bottom of the list.
Users report that the current list order is inconvenient and time consuming because they must scroll through many unused views.
You need to recommend changes to resolve the issue reported by the users. What should you recommend doing first?
A. Change the display order of the views.
B. Deactivate the unused system views.
C. Set customizable to True.
D. Change the views to be private views.
Answer: A
