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Q1. The project manager has noticed a vendor is not performing in accordance with the SLA.
Which of the following items should the project manager use to highlight the vendor’s areas of poor performance?
A. Balanced score card
B. WBS
C. Post-project evaluation
D. PERT
Answer: A
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 332
Q2. Team members have reported that meetings are poorly attended and unproductive.
Which of the following steps can the project manager take to make the meetings more productive?
A. Discontinue the meetings with the poorest attendance.
B. Decrease the length of the meetings.
C. Distribute an agenda before each meeting.
D. Document team member attendance and report it to management.
Answer: C
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 326
Q3. Which of the following project documents should be used to record the occurrence of an unplanned event?
A. Action log
B. Risk log
C. Change log
D. Issue log
Answer: D
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 327
Q4. A new project sponsor has joined the project team, and the constraints on the project have been reprioritized. The project cost was previously the most important factor, but the new sponsor has indicated that meeting a new, shorter deadline is the priority.
Which of the following effects is this MOST likely to have on the project?
A. The deliverables and quality will remain the same, but the cost will increase.
B. The deliverables and quality will remain the same, but the cost will decrease.
C. The deliverables and cost will remain the same, but the quality will increase.
D. The cost and quality will remain the same, but the deliverables will increase.
Answer: A
Q5. A project team is comprised of a mix of in-house and virtual team members.
When a complex announcement needs to go out to the entire project team, which of the following is the MOST effective way to communicate it?
A. Composing a project team email with the details of the announcement is the best method. It gives the project manager the opportunity to explain but not be overcome with questions from the team.
B. Using text messaging to make the announcement is the best method. It allows the project manager to reach the project team members wherever they are located.
C. Sending a fax is the best method. It gives the project manager the opportunity to explain the announcement and come up with questions and answers the team may have.
D. Hosting a web conference meeting is the best method. It gives the project manager the opportunity to explain the announcement and answer any questions from the team.
Answer: D
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 260
Q6. Which of the following documents does a vendor rely on to commit funding and resources to a project?
A. SOW
B. PO
C. SLA
D. MOU
Answer: A
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 299
Q7. Due to a new government regulation, a project change is required. The project manager evaluates the change and realizes a representative from the legal department will need to approve the change as well.
The project manager should:
A. follow the change process flow and notify the legal department after the change is implemented.
B. extend a formal invitation to the legal department representative to join the CCB.
C. hold a separate meeting with the legal department representative and ask for approval.
D. notify the legal department representative in the event of an upcoming audit.
Answer: B
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 294
Q8. Which of the following describes how a project is related to a program?
A. A program is a combination of multiple projects.
B. A program contains an element of the project.
C. A program is a part of a project.
D. A program uses half of the project’s budget.
Answer: A
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p.72
Q9. A project manager is assigned to a project and has not had a handover meeting with the previous project manager. The new project manager is reviewing the percent of project completion, schedule progress, and budget constraints.
Which of the following documents should the project manager use to obtain this information?
A. Project schedule
B. Balanced scorecard
C. Issue log
D. Status report
Answer: D
Explanation:
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2021, p. 328
Q10. Which of the following individuals is MOST likely to be a key stakeholder for the product launch phase of a project?
A. Sales clerk
B. Marketing representative
C. Team lead
D. Product item
Answer: B
