Most Up-to-date PL-900 Q&A 2021

NEW QUESTION 1
A large retail company implements Power Apps, Microsoft Flow, and the Common Data Service.
The board of directors is asking whether users are finding value in the technology. The company would like to measure and report usage of the software.
You need to recommend a tool to determine software usage. What should you recommend?

• A. Microsoft Intune
• B. Azure Stream Analytics
• C. Power Platform Analytics
• D. Dynamics 365 Product Insights

Answer: C

Explanation:
The Power Platform Analytics Usage report is the default reports seen by the logged in environment admin. It provides total app launches and daily active users across all apps in the environment. Admins can filter the view with attributes like device platform, player version, country, state, and city.

NEW QUESTION 2
You manage the support team at a rapidly growing company.
Customers and support technicians need a better experience when logging and responding to support requests. You need more visibility into what the support technicians are doing every week.
You need to recommend tools to help the company's needs.
Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 3
A company plans to use Power Apps to connect to a series of custom services. There are no connectors available for the custom services.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:
Box 1: Yes
Only if you would like to share your connector with all users of Logic Apps, Microsoft Flow, and PowerApps, you can submit your connector for Microsoft certification. Microsoft will review your connector.
Box 2: Yes
Connectors created in Microsoft Flow are available in PowerApps. Likewise, connectors created in PowerApps are available in Microsoft Flow.
Box 3: No
If you would like to share your connector with all users of Logic Apps, Microsoft Flow, and PowerApps, you can submit your connector for Microsoft certification. Microsoft will review your connector.

NEW QUESTION 4
Users within a company use Flow for personal productivity.
Users often overwrite their working flows by editing the definitions and are unable to undo changes after
saving a flow.
You need to ensure that users can revert a flow to the current state.
Which two options can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Export
• B. Rename
• C. Save As
• D. Share

Answer: AC

Explanation:
A: You can export a flow as a package and import it into a different environment, or use it to restore the in the same environment at a later point in time.
C: The ability to make a copy of your flow is often useful when you want to create a flow similar to something you've already created. Or, if you want to maintain a draft of your working flow as you work on adding more functionality.
Here's how:
Go to your My flows page. Click on the More (…) menu item next to the flow that you want to create a copy of. Click on the Save As command.

NEW QUESTION 5
A user is creating their first canvas app in Power Apps.
The user does not know what types of controls they can include. You need to recommend solutions for the user.
Which types of controls would you recommend using in Power Apps? To answer, select the appropriate control in the dialog box in the answer area.
NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:
Box 1: Gallery
A Gallery control can show multiple records from a data source, and each record can contain multiple types of data. For example, a Gallery control can show multiple contacts with each item showing contact information that includes a name, an address, and a phone number for each contact.
Box 2: Meeting-screen template
In a canvas app, add a meeting screen that lets users create and send meeting requests from their Office 365 Outlook accounts. Users can search for attendees in their org and add external email addresses. If your tenant has meeting rooms built into Outlook, users can select a location as well.
Box 3: Image
If you add one or more Image controls to your app, you can show individual images that aren't part of a data set, or you can incorporate images from records in data sources.

NEW QUESTION 6
This question requires that you evaluate the BOLD text to determine if it is correct.
You have a Power Apps app. You create a new version of the app and then publish the new version. A customer goes through the process of restoring the previous version of the app. In the Version tab for the app, you will see two versions of the app.
Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.

• A. No change is needed.
• B. one
• C. three
• D. four

Answer: C

Explanation:
Restore a canvas app to a previous version in PowerApps.
1. Open powerapps.com, and then click or tap Apps in the left navigation bar.
2. Near the right edge, click or tap the info icon for the app that you want to restore.
3. Click or tap the Versions tab, and then click or tap Restore for the version that you want to restore.

4. In the confirmation dialog box, click or tap Restore. A new version is added to your list.

NEW QUESTION 7
A company manages a chain of retail stores. The company stores a list of retail store names and numbers in one Power BI table. The company stores sales transaction data including a transaction ID in another table.
The transaction ID includes the store number.
You need to show the store name for all retail transactions in all Power BI reports. Which tool should you use?

• A. Query Editor
• B. Power BI Service
• C. Microsoft Excel
• D. Data Connector

Answer: A

Explanation:
Power BI Desktop comes with Query Editor, where you can connect to one or many data sources, shape and transform the data to meet your needs, then load that model into Power BI Desktop.

NEW QUESTION 8
You need to explain the major components of the Common Data Model (CDM) and their functions. Match each term to its definition.
Instructions: To answer, drag the appropriate term from the column on the left to its definition on the right. Each term may be used once, more than once, or not at all. Each correct match is worth one point.
NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:
Box 1: Microsoft Power Platform
Power Platform combines the robust power of PowerApps, PowerBI, and Microsoft Flow into one powerful business application platform – providing quick and easy app building and data insights. Each component of the Microsoft Power Platform is built on the Common Data Service for Apps. Each component is dynamic by itself, but brilliant and masterful when combined.
The Microsoft Power platform brings all your data together into a common data model. Box 2: Entities
An entity is a set of records used to store data, similar to how a table stores data within a database.

NEW QUESTION 9
You are a customer service manager.
You need to implement a Power Apps portal that allows customers to submit cases. Which type of data source is used?

• A. Dynamics 365 Connector
• B. Microsoft SharePoint
• C. Microsoft Azure Storage
• D. Common Data Service

Answer: B

Explanation:
SharePoint can be set up to setup customer feedback.
Note: The PowerApp uses Finance and Operations connector to grab sales order information and SharePoint connector to connect and write the data to SharePoint list.

NEW QUESTION 10
A company uses a third party application and an approval process via email. At the end of the month, the IT department enters the data into Microsoft Excel to create pivot charts.
The Excel pivot charts must use the same data source as Dynamics 365 Field Service to generate charts and reports.
You need to recommend a solution.
What should you recommend? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:
Box 1: Dynamics 365 Workflow notifications
You can configure the system to send email messages to users when workflow-related events occur. Note:
Go to Navigation pane > Modules > System administration > Users > Users.
In the list, find and select the desired record.
On the Action pane, click User options.
Click the Workflow tab. Make sure that the Notifications section is expanded. In the Notifications section, you can specify how you want the user to be notified about workflow-related events.
Box 2: Dynamics 365 Field Service
Supply Chain Management enables synchronization of business processes between Dynamics 365 Supply Chain Management and Dynamics 365 Field Service. The integration scenarios are configured by using extensible Data integrator templates and Common Data Service to enable the synchronization of business processes. Standard templates can be used to create custom integration projects, where additional standard and custom fields and entities can be mapped to adjust the integration and meet specific business needs.

NEW QUESTION 11
A business is evaluating AI Builder. Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 12
This question requires that you evaluate the BOLD text to determine if it is correct.
A company requires that service representatives schedule customer visits every six months. Each service representative is required to enter a scheduled task for the next checkup as they are leaving a client site. A service representative wants to automate task entry by creating a business process flow that can be initiated from the service call screen on a phone.
Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.

• A. No change is needed.
• B. a scheduled
• C. an instant
• D. an action

Answer: D

Explanation:
Note: Create a flow (see step 6 below)
1). Sign in to PowerApps.
2). In the left navigation bar, select Business logic, and then select Flows.
3). In the upper-left corner of the My Flows page, select New, and then select Create from blank.
4). Option to create a flow without using a template
Near the bottom of the page that appears, select Search hundreds of connections and triggers.
5). In the search box, type PowerApps, and then select the PowerApps icon.
6). Create a PowerApps trigger
7). On the next page, select the PowerApps icon again, and then select New step.
8). In the box that says Search connectors and actions, specify an action for your flow, as in this example:

NEW QUESTION 13
A coworker is creating an app in Power Apps and needs to automatically synchronize data from an external source. The coworker is unable to locate a suitable Microsoft approved connector template in AppSource.
You need to recommend a solution for the coworker. What should you recommend?

• A. Create a custom connector.
• B. Ask the outside source to send you the data once a week.
• C. Use Microsoft Flow to connect to the database.
• D. Open a ticket with Microsoft and request a new connector.
• E. Use Microsoft Azure Service Bus.

Answer: A

Explanation:
There are 250 + predefined connectors that you can use in your PowerApps and in your Microsoft Flows. If you do not find any that suits your needs you have the possibility to create a Custom Connector.
Note: A Custom Connector is a wrapper around a REST API (Logic Apps also supports SOAP APIs) that allows Logic Apps, Microsoft Flow, or PowerApps to communicate with that REST or SOAP API.

NEW QUESTION 14
Your company has an on premises Microsoft SQL Server database that contains legacy sales data. You must display information from the database in a new Power Apps app.
You need to establish a secure connection between the database and the app. What should you use?

• A. Data source
• B. App
• C. Gateway
• D. Flow

Answer: C

Explanation:
For an on-premises database, identify a data gateway that was shared with you (or create one).
Specify Connect using on-premises data gateway, type or paste the server name, the database name, the user name, and the password for the database that you want to use, and specify the authentication type and the gateway.

NEW QUESTION 15
A company plans to implement Power Platform apps. The company does not plan to use any development tools or plug-ins.
Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:
The Power Platform uses PowerApps, Power BI, and Power Automate (previously named Flow) to customize,
extend, and build all the apps you need for your business and unlock the potential of Office 365 and Dynamics 365.

NEW QUESTION 16
A company performs on-site inspections and services for air industrial equipment.
Field technicians must perform a series of maintenance checks every time they visit a customer site. Every technician performs maintenance tasks in a different order. Some technicians miss steps.
You need to ensure that all technicians perform the same steps in the same order. What should you use?

• A. Business process flow
• B. AI Builder
• C. Business rule
• D. Virtual Agent

Answer: A

Explanation:
You can help ensure that people enter data consistently and follow the same steps every time they work with a customer by creating a business process flow. For example, you might want to create a business process flow to have everyone handle customer service requests the same way, or to require that people get approval for an invoice before submitting an order. Business process flows use the same underlying technology as other processes, but the capabilities that they provide are very different from other features that use processes.

NEW QUESTION 17
You have a Power BI report.
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:
Box 1: Yes
If you'd like to see the data that Power BI uses to create a visualization, you can display that data in Power BI. You can also export that data to Excel as an .xlsx or .csv file. The option to export the data requires a Pro or Premium license and edit permissions to the dataset and report.
Note: Export data from a Power BI dashboard
Choose the Export data icon.
Power BI exports the data to a .csv file. If you've filtered the visualization, then the app will filter the downloaded data.
Your browser will prompt you to save the file. Once saved, open the .csv file in Excel.
Box 2: No
Underlying data: Select this option if you want to see the data in the visual and additional data from the model (see chart below for details). If your visualization has an aggregate, selecting Underlying data removes the aggregate. When you select Export, Power BI exports the data to an .xlsx file and your browser prompts you to save the file. Once saved, open the file in Excel.
Box 3: Yes
A KPI dataset needs to contain goal values for a KPI. If your dataset doesn't contain goal values, you can create them by adding an Excel sheet with goals to your data model or PBIX file.
Note: A Key Performance Indicator (KPI) is a visual cue that communicates the amount of progress made toward a measurable goal.

NEW QUESTION 18
You create a business rule on contact entity to enforce the requirement that users must enter either a telephone number, fax number, or an email when creating a new record.
The company decides to remove fax number from the condition. You need to update the business rule.
What are two ways of achieving the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Save a copy of the rule and change the conditio
• B. Deactivate and delete the original rule.
• C. Deactivate the business rule and change the condition.
• D. Take a snapshot of the business rule and change the condition.
• E. Change the condition and activate the change.

Answer: AD

NEW QUESTION 19
A company uses Microsoft Flow.
Each time a work order is created, a service manager must review and approve the work order before a worker is dispatched.
You need to create a flow to enforce the process. What should you create?

• A. plug-in
• B. approval flow
• C. business rule
• D. team flow
• E. instant flow

Answer: B

Explanation:
With Power Automate, you can manage the approval of documents or processes across several services, including SharePoint, Dynamics 365, Salesforce, OneDrive for Business, Zendesk, or WordPress.

NEW QUESTION 20
A company is building a Power Apps portal.
You need to select out-of-the-box portal types to meet the company's requirements.
Which portal types should you use? To answer, drag the appropriate portal types to the correct requirements. Each portal type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:
Box 1: Partner portal
A partner portal allows every organization with resellers, distributors, suppliers, or partners to have real-time access to every stage of shared activities.
Box 2: Community portal
A community portal leverages peer-to-peer interactions between customers and experts to organically grow the catalog of available knowledge from knowledge base articles, forums, and blogs as well as providing feedback through comments and ratings.

NEW QUESTION 21
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