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Q51. An end user reports that conference calls are failing. Which fault domain should be investigated first?
A. IP phone
B. Cisco Unified Communications Manager Media Resources
C. voice gateways
D. network routers and switches
Answer: B
Q52. For which three reasons would a voice engineer create a separate user template in Cisco Unity Connection? (Choose three.)
A. Certain users changed their extensions.
B. Certain users are in a different partition.
C. Certain users are using a different call handler.
D. Certain users are using a different phone system.
E. Certain users are being added to Cisco Unified Presence Server.
F. Certain users are being moved to a different branch office.
Answer: B,C,D
Q53. Which option would an administrator use to find all unassigned directory numbers in Cisco Unified Communications Manager?
A. Route plan report
B. CDR
C. CAR
D. Cisco Reporting Tool
E. Directory number lookup
Answer: A
Q54. An end user has an 7945 IP phone, but is unable to launch any of the IP phone applications. A network engineer has confirmed that the device is subscribed to the appropriate applications in Cisco Unified Communications Manager.
How should the engineer instruct the user to launch the IP phone applications?
A. Select the "?" button on the IP phone.
B. Select the globe button on the IP phone.
C. Select Settings > User Preferences.
D. Select Settings > Device Configuration.
Answer: B
Q55. Many users report that there is a delay in receiving MWI notifications for voicemails. Which two issues can cause this problem? (Choose two.)
A. The Connection Notifier service has been stopped.
B. Voicemail ports are not configured for MWI requests.
C. The MWI functionality for the port groups has been disabled.
D. Not enough MWI assigned ports are available.
E. MWIs are in the process of synchronizing with the phone system.
Answer: D,E
Q56. Which transport layer protocol is used when a Cisco Unified Presence client is searching for a contact in directory?
A. TCP
B. UDP
C. IMAP
D. HTTP
Answer: A
Q57. An administrator wants to verify that a new PRI is properly connected to the PSTN status. Which Layer 2 status should be seen?
A. MULTIPLE_FRAME_ESTABLISHED
B. TEI_ASSIGNED
C. LINK_UP
D. CONTROLLER_UP
Answer: A
Q58. An administrator group is looking to on-board multiple users with Cisco Unified Communications Manager at one time. Which option should be used?
A. Bulk Administration Tool
B. Product Upgrade Tool
C. Command Lookup Tool
D. Cisco Unified Communications Manager User Options Page
E. Cisco Upload Tool
Answer: A
Q59. The IP phone of user A is registered with Cisco Unified Communications Manager subscriber1 while the IP phone of user B is registered with subscriber2. User A is speaking to user B on an active call. A junior network engineer mistakenly reboots subscriber1.
What effect does this have on the call?
A. User A can hear B, but B cannot hear A.
B. User A cannot hear B, but B can hear A.
C. This action drops the call.
D. This action does not affect the call.
E. The call remains active, but quality may suffer.
Answer: D
Q60. Which two user types are available to a voice engineer adding a user in Cisco Unity Connection? (Choose two.)
A. User with mailbox
B. Imported user
C. Synch user
D. User without mailbox
E. Local admin user with mailbox
Answer: A,D
