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Q11. -(Topic 7)
Your company has a private cloud that is managed by using a System Center 2012 infrastructure.
The company defines the Service Level Agreement (SLA) for a web application as 99 percent uptime.
You need to create service level objectives (SLOs) that meet the SLA requirement.
Which object or objects should you create from the Service Manager Console? (Each correct answer presents part of the solution. Choose all that apply.)
A. a queue
B. a connector
C. a channel
D. a calendar
E. a metric
F. a subscription
Answer: A,D,E
Explanation:
In SCSM 2012 the Service Level Management offers a great opportunity to implement SLAs for different IT management processes. With the four components of SLA management you can build your own complex SLAs: Queues ->Which work items are covered in the SLA Calendar -> The service hours of an SLA Metrics ->What is measured in the SLA Service Level Objective -> Target of the SLA http://blogs.technet.com/b/servicemanager/archive/2012/01/25/scsm-2012-service-level-management.aspx
Q12. CORRECT TEXT -(Topic 5)
You need to prepare the environment to support the planned changes for App1.
In which order should you perform the actions? (To answer, move all of the actions from
the list of actions to the answer area and arrange them in the correct order.)
DRAG DROP
You need to prepare the environment to support the planned changes for App1.
In which order should you perform the actions? (To answer, move all of the actions from the list of actions to the answer area and arrange them in the correct order.)
Answer: <map><m x1="1" x2="264" y1="42" y2="85" ss="0" a="0" /><m x1="4" x2="261"
y1="96" y2="152" ss="0" a="0" /><m x1="4" x2="265" y1="164" y2="223" ss="0" a="0"
/><m x1="4" x2="261" y1="231" y2="272" ss="0" a="0" /><m x1="1" x2="258" y1="283"
y2="321" ss="0" a="0" /><m x1="272" x2="581" y1="39" y2="89" ss="1" a="0" /><m
x1="275" x2="582" y1="96" y2="156" ss="1" a="0" /><m x1="275" x2="579" y1="163"
y2="222" ss="1" a="0" /><m x1="275" x2="580" y1="224" y2="283" ss="1" a="0" /><m
x1="272" x2="580" y1="289" y2="326" ss="1" a="0" /><c start="3" stop="0" /><c start="1"
stop="1" /><c start="4" stop="2" /><c start="0" stop="3" /><c start="2" stop="4" /></map>
Box 1: Create an IP address pool.
Box 2: Install the provider for the hardware load balancer
Box 3: Add a hardware load balancer
Box 4: Create a Virtual IP (VIP) template
Box 5: Copy and modify the App1 service template.
Note:
*(box 1) When you create a static IP address pool for a VM network, VMM can assign static
IP addresses to Windows-based virtual machines (running on any supported hypervisor
platform) that use the VM network. By using static IP address pools, IP address
management for the virtual environment is brought within the scope of the VMM administrator.
* (Box 2, Box 3) Prerequisite for adding a Hardware Load balancer include:
You must obtain the load balancer provider from the load balancer vendor, and install the
provider on the VMM management server.
* Setting the load balancer affinity enables you to provide some control over which load
balancer will be used for a service. This is based on logical network information. VMM uses
this information to determine the valid static IP address pools that are accessible from both
the load balancer and the host group that the service tier will be deployed to.
* By adding load balancers to VMM management and by creating associated virtual IP
templates (VIP templates), users who create services can automatically provision load
balancers when they create and deploy a service.
*(box 4) A VIP template contains load-balancer-related configuration settings for a specific
type of network traffic. For example, you can create a template that specifies the load-
balancing behavior for HTTPS traffic on a specific load balancer by manufacturer and
model.
* (box 5) A load balancer must be configured before you deploy a service. After a service is
deployed, you cannot add a load balancer by updating the service.
Q13. -(Topic 2)
You virtualize all of the SharePoint servers and add them to the Corporate private cloud.
You need to prepare the infrastructure for the planned monitoring of the SharePoint servers.
Which two actions should you perform after NWT-SCOM01 is deployed and NWT-VMM01 is upgraded? Each correct answer presents part of the solution.
A. Import the System Center Management Pack for SharePoint Server 2013 to NWT-SCOM01.
B. Create a new distributed application on NWT-SCOM01.
C. Install the Microsoft Monitoring Agent on the SharePoint virtual servers.
D. Import the System Center Management Pack for SharePoint Server 2013 to NWT-VMM01.
E. Install the Microsoft Monitoring Agent on the visualization hosts.
Answer: A,B,C
Q14. -(Topic 7)
Your company has a datacenter in Los Angeles.
The datacenter contains a private cloud that is managed by using a System Center 2012 infrastructure.
A server named VMM1 hosts the System Center 2012 Service Manager management server. A server named Server2 hosts the System Center 2012 Orchestrator management server.
You plan to use a runbook named Book1 to update the status of Service Manager incidents.
You need to ensure that you can create Book1, and then reference the runbook in Service Manager.
What should you do? (Each correct answer presents part of the solution. Choose all that apply.)
A. From the Service Manager Console, add an incident event workflow.
B. From the Service Manager Shell, run the Set-SCDWJobSchedulecmdlet.
C. From the Orchestrator Deployment Manager, register the Integration Pack for System Center Service Manager.
D. From the Service Manager Console, create an Orchestrator connector.
E. From the System Center 2012 Orchestrator Runbook designer, create a connection.
F. From the Service Manager Shell, run the Enable-SCDWJobSchedulecmdlet.
Answer: C,D,E
Explanation:
Install the integration pack for SCSM on Orchestrator and configure the connection settings
(SCSM server name, User, Password)
Create a new runbook
First activity -> "Monitor Object" of SCSM integration pack -> Incident Class -> On Update -> Filter "Support Group" not equal "Tier 1"
Add 6 "Send Email" activities -> 6 different recipients -> add the text in each mail body
Link all 6 "Send Email" activities with the first "Monitor Object" activity
On each link delete the default rule "On success"
Add a new criteria -> Choose the "Support Group" from the data bus ->criteria of the first link "Support Group" equals "Tier 2"
Do the same with the other Links and Support Groups.
Check in and start the runbook
http://social.technet.microsoft.com/Forums/en/administration/thread/ea41a3a4-0b40-47ee-9ecc-a2ecab8794bf
To create an Orchestrator connector
In the Service Manager console, click Administration.
In the Administration pane, expand Administration, and then click Connectors.
In the Tasks pane, under Connectors, click Create Connector, and then click Orchestrator connector.
Perform these steps to complete the Orchestrator Connector Wizard:
On the Before You Begin page, click Next.
On the General page, in the Name box, type a name for the new connector. Make sure that
Enable this connector is selected, and then click Next.
On the Connection page, in the Server Information area, type the URL of the Orchestrator
Web service, depending on which version of Orchestrator you are using:
For Orchestrator Beta, type the URL of the Orchestrator Web service in the form of
http://<computer>:<port>/
Orchestrator.svc, where <computer> is the name of the computer hosting the web service and <port> is the
port number where the web service is installed. (The default port number is 81.)
For Orchestrator RC, type the URL of the Orchestrator Web service in the form of http://<computer>:<port>/
Orchestrator2012/Orchestrator.svc, where <computer> is the name of the computer hosting the web service and <port> is the port number where the web service is installed.
(The default port number is 81.)
On the Connection page, in the Credentials area, either select an existing account or click New, and then do the following:
In the Run As Account dialog box, in the Display name box, type a name for the Run As account. In the Account list, select Windows Account. Enter the credentials for an account that has rights to connect Orchestrator, and then click OK. On the Connection page, click Test Connection.
Note
Special characters (such as the ampersand [&]) in the User Name box are not supported.
In the Test Connection dialog box, make sure that the message “The connection to the server was successful” appears, and then click OK. On the Connection page, click Next.
On the Folder page, select a folder, and then click Next.
On the Web Console URL page, type the URL for the Orchestrator web console in the form of http://<computer>:port (the default port number is 82), and then click Next.
On the Summary page, make sure that the settings are correct, and then click Create.
On the Completion page, make sure that you receive the message “Orchestrator connector successfully created,” and then click Close.
To validate the creation of an Orchestrator connector
In the Connectors pane, locate the Orchestrator connector that you created.
Review the Status column for a status of Finished Success.
Note
Allow sufficient time for the import process to finish if you are importing a large number of runbooks.
In the Service Manager console, click Library.
In the Library pane, expand Library, and then click Runbooks.
Review the Runbooks pane, and note that your runbooks have been imported.
http://technet.microsoft.com/en-us/library/hh519779.aspx
The Integration Pack for System Center Service Manager is an add-in for Opalis Integration Server 6.3 that enables you to use System Center Service Manager to coordinate and use operational data in an existing IT environment comprised of service desk systems, configuration management systems,, and event monitoring systems,, including specifically BMC Remedy IT Service Management Suite, BMC Atrium, and HP Service Manager 7 and HP Service Center 6.2.
With this integration pack, you can also create workflows that interact with and transfer information to the integration packs for System Center Operations Manager, System Center Data Protection Manager, System Center Configuration Manager, and System Center Virtual Machine Manager.
Opalis, a Microsoft Subsidiary, is committed to helping you protect your privacy, while delivering software that brings you the performance, power, and convenience you want.
For more information, seetheOpalis 6.3
Privacy Statement (http://go.microsoft.com/fwlink/?LinkID=202690).
http://technet.microsoft.com/en-us/library/gg464964.aspx
Q15. -(Topic 7)
Topic 7, Mixed Questions
Your company has a private cloud that is managed by using a System Center 2012 infrastructure.
The Service Manager management server is installed on a server named Server1. The Configuration Manager site server is installed on a server named Server2.
You create a baseline and several configuration items.
You need to configure Service Manager to create incidents for each Service Managerconfiguration item that is non-compliant with the baseline.
What should you create?
A. A connector and a Desired Configuration Management Event Workflow
B. A channel and a subscription
C. A subscription, a connector, and a task
D. A task and a Desired Configuration Management Event Workflow
Answer: A
Q16. HOTSPOT -(Topic 3)
You need to ensure that you can manage the updates to the virtualization infrastructure. You write the following Windows PowerShell script:
How should you complete the script? To answer, select the appropriate options in the answer area.
Answer:
Q17. HOTSPOT -(Topic 3)
You need to identify the maximum number of discovery rules that can be created for the network devices after the planned changes are implemented.
What should you identify? To answer, select the maximum number of discovery rules for the network devices at each location in the answer area.
Answer:
Q18. -(Topic 7)
Your company has a datacenter in Los Angeles that contains a private cloud. The private cloud contains a System Center 2012 infrastructure.
The System Center 2012 infrastructure contains the following:
. Service Manager
. Orchestrator
. Operations Manager
You plan to configure the private cloud to meet the following requirements:
. Integrate runbooks to Service Manager requests.
. Automate administration tasks by using runbooks.
. Provide end users with the ability to perform administrative tasks.
You need to configure the private cloud to meet the requirements.
What should you do from Service Manager?
A. Register a data source.
B. Register the Orchestrator Integration Packs.
C. Create a channel.
D. Select the sync folder for the Orchestrator connector.
Answer: B
Q19. -(Topic 6)
You need to implement a notification solution to meet the technical requirements.
What should you create from Operations Manager? (More than one answer choice may achieve the goal. Select the BEST answer.)
A. Two channels and one subscriber
B. One channel and one Subscriber
C. One channel and two subscribers
D. Two channels and two subscribers
Answer: B
Q20. HOTSPOT -(Topic 7)
You have a System Center 2012 R2 infrastructure that contains three servers. The servers are configured as shown in the following table.
You need to create a self-service request offering that will allow users to provision new virtual machines.
On which server should you perform each of the following actions? To answer, select the appropriate server for each action in the answer area.
Answer:
