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Q41. The help desk reports that users in the Marketing OU print draft documents, e-mails, and other miscellaneous documents on Printer2.

You need to recommend a solution so that marketing users print documents to Printer1 by default.

What should you do?

A. Enable printer pooling.

B. Configure Group Policy Preferences.

C. Modify the priorities of the shared printers.

D. Modify the permissions of the shared printers.

Answer: B


Q42. Your company network has 500 client computers that run Windows 7. Your team consists of 20 desktop support technicians.

Two technicians troubleshoot a hardware-related performance issue on a computer. The technicians obtain different results by using their own User Defined Data Collector Sets.

You need to create a standardized Data Collector Set on a network share that is accessible to your team.

What should you create?

A. Event Trace Data Collector Set

B. Performance Counter Data Collector Set

C. Performance Counter Alert Data Collector Set

D. System Configuration Information Data Collector Set

Answer: B


Q43. Datum hires several consultants to work at the main office for six months. The consultants require Internet access.

The help desk reports that the consultants cannot access the company's wireless network.

You need to ensure that the consultants have wireless access to the Internet. The solution must adhere to the corporate security policy.

What should you request?

A. that a wireless access key be given to each consultant

B. that a user certificate be generated and imported to each consultant's computer

C. that a computer certificate be generated and imported to each consultant's computer

D. that a network administrator install a wireless access point that is connected directly to the Internet

Answer: D


Q44. You have an Active Directory domain. All client computers run Windows 7 and are joined to the domain. All administrators have laptop computers that have integrated smart card readers. All administrator accounts are configured to require the smart cards to log on to the domain.

A smart card reader fails on your laptop. You order a replacement smart card reader. The new reader will be delivered next week.

You need to ensure that you can log on to the domain by using your administrative user account.

You request that a domain administrator modify the properties of your user account.

What else should you request the domain administrator to do?

A. Reset your computer account.

B. Reset your user account password.

C. Disable and enable your user account.

D. Remove your computer from the domain, and then join your computer to the domain.

Answer: B


Q45. This is the first in a series of questions that all present the same scenario. For your convenience, the scenario is repeated in each question. Each presents a different goal and answer choices, but the text of the scenario is exactly the same in each in this series.

Topic 13, Enterprise Company

Scenario:

Background

You are the desktop support technician for an Enterprise Company. The company offices, sizes, and platforms are shown in the following table:

Software Environment

The company has a single Active Directory Domain Services (AD DS) forest with one domain. All domain controllers run Windows Server 2008 R2. The forest and domain functional levels are set to Windows Server 2008 R2.

The company outsources sales support to a third party.

Each member of the Sales Support team has an AD DS user account in a global security group named Sales.

The Sales security group and the AD DS user accounts for the Sales Support team reside in an organizational unit (OU) named Sales Support.

Members of the Sales Support team do not use domain-joined client computers.

With the exception of the Sales Support team, all user accounts reside in an OU named Employees.

All client computers reside in an OU named Client Computers.

A global security group named Accounting contains users with domain accounts. They use portable computers running Windows 7 that are joined to the domain.

The company uses DirectAccess for remote access connectivity. Windows 7 domain-joined computers have been configured to use DirectAccess.

The company uses Microsoft Exchange and Outlook Web App (OWA) for email and collaboration. The company has enabled password reset through OWA.

The company uses AppLocker to prevent users from running certain programs. AppLocker rules are defined at the domain-level in the Corp Group Policy object (GPO). Corp GPO only contains AppLocker policy settings.

Wireless Requirements

The company has wireless access points (WAPs) that provide wireless connectivity at some locations. The company uses a GPO named WiFi to enforce wireless security. The WiFi GPO is linked to the domain.

The company mandates that all domain-joined computers must connect to corporate WAPs automatically. The company's 802.1 X authentication server must be used for client computer connections to the WAP.

Visitors and contractors are unable to connect to the corporate wireless network. 

Management has mandated that a guest wireless network be established that meets the following criteria:

       Users should not have to provide credentials.

       Maximize wireless network performance.

       Minimize administrative overhead.

Data Protection Environment

Full system backups are performed on client computers on Sundays with one week of retention.

All client computers are configured with System Protection settings to restore only previous versions of files.

The company's help desk technicians spend a significant amount of time researching whether remote access issues are related to the corporate network or to Accounting group users' Internet connectivity.

You need to recommend a solution that minimizes time spent indentifying the cause of the remote access issues.

What should you recommend?

A. Deploy the DirectAccess Connectivity Assistant on the Accounting group's portable computers.

B. Deploy the DirectAccess Connectivity Assistant on the help desk technicians' computers.

C. Enable Windows Firewall logging on DirectAccess servers.

D. Enable Windows Firewall logging on the portable computers.

Answer: A


Q46. A new print device is installed on Floor 1 and shared on Print1.

Users report that when they search Active Directory for printers on Floor 1, the new shared printer is missing. All other shared printers on Floor 1 appear.

The help desk reports that users can manually connect to the shared printer.

You need to ensure that the new shared printer is displayed when users search for printers on Floor 1.

What should you do?

A. Modify the permissions of the printer.

B. Configure a network location for the printer.

C. Request that a domain administrator modify the Active Directory site configuration.

D. Request that a domain administrator modify the GPO that is linked to each departmental OU.

Answer: B


Q47. This is the first in a series of questions that all present the same scenario. For your convenience, the scenario is repeated in each question. Each presents a different goal and answer choices, but the text of the scenario is exactly the same in each in this series.

Topic 3, A. Datum Corporation

Scenario:

You are an enterprise desktop support technician for A. Datum Corporation.

Active Directory Configuration

The company has three offices. The offices are configured as shown in the following table:

Wireless Network

A wireless network is implemented in the main office. The wireless network is configured to use WPA2-Enterprise security.

Client Configuration

All client computers run Windows 7 Enterprise and are configured to use DHCP. 

Windows Firewall is disabled on all client computers.

All computers in the research department have Windows XP Mode and Windows Virtual PC installed. 

You deploy a custom Windows XP Mode image to the research department computers.

An application named App1 is installed in the image.

Each research department computer has the following hardware:

     4-GB of RAM

     Intel Core i7 processor

     500-GB hard disk drive

Corporate Security Policy

The corporate security policy includes the following requirements:

Users without domain accounts must be denied access to internal servers.

All connections to the company's wireless access points must be encrypted.

Only employees can be configured to have user accounts in the Active Directory domain.

The hard disk drives on all portable computers must be encrypted by using Windows BitLocker Drive Encryption (BitLocker).

Users in the research department report that they cannot run App1 or Windows XP Mode.

You need to ensure that all research department users can run App1. You need to achieve this goal by using the minimum amount of administrative effort.

What should you do?

A. Approve all Windows 7 updates on WSUS1.

B. Enable hardware virtualization on the research department computers.

C. Give each member of the research department a computer that has an Intel Core i5 processor.

D. Request that a domain administrator create a GPO that configures the Windows Remote Management (WinRM) settings.

Answer: B


Q48. Five users from the main office travel to the branch office. The users bring their portable computers.

The help desk reports that the users are unable to access any network resources from the branch office.

Branch office users can access the network resources.

You need to ensure that the main office users can access all network resources by using their portable computers in the branch office. The solution must adhere to the corporate security guidelines.

What should you instruct the help desk to do on the portable computers?

A. Create a new VPN connection.

B. Add the users to the local Administrators group.

C. Add the users to the Network Configuration Operators group.

D. Configure the alternate configuration for the local area connection.

Answer: D


Q49. A corporate environment includes client computers running Windows 7 Enterprise. The client computers are joined to an Active Directory Domain Services (AD DS) domain.

After returning from an extended leave of absence, an employee attempts to log on to her client computer. The logon attempt is unsuccessful. The following error message appears: The trust relationship between the workstation and the primary domain failed.You need to recommend an approach for ensuring that the user can log on to the domain from her client computer.

What is the best approach to achieve the goal? (More than one answer choice may achieve the goal. Select the BEST answer.)

A. Delete the computer account from Active Directory and then restart the client computer.

B. Log on locally to the client computer and rejoin the domain.

C. Restart the client computer, select the Last Known Good startup option, and then rejoin the domain.

D. Boot from the Windows installation disk and select the Repair your computer option.

Answer: B


Q50. Your company has client computers that run Windows 7 and client computers that run Windows XP Professional.

You enable the Network Discovery feature on the Windows 7 computers.

You discover that the Windows XP computers do not appear on the network map.

You need to ensure that all client computers appear on the network map.

What should you do?

A. Configure the IPv6 protocol on the Windows 7 computers.

B. Configure the network shares on the Windows 7 computers to include the user names of all employees.

C. Configure the network shares on the Windows XP computers to include the user names of all employees.

D. Install the Link Layer Topology Discovery (LLTD) Responder on the Windows XP computers.

Answer: D