Guaranteed MB2-713 Exam Questions 2021

NEW QUESTION 1
You have a Dynamics CRM organization that has several currencies enabled. What occurs when a user creates a record that has a currency field?

• A. The currency is based on the sales territory of the user.
• B. The currency is based on the location of the user record.
• C. The currency is converted into the base currency and is always displayed in the base currency
• D. The system default currency is the record default, unless a customer has a default currency

Answer: D

NEW QUESTION 2
You receive an email message from a trade show attendee who is interested in learning more about your products. You need to identify the next step in the sales process. What should you do next?

• A. Convert the email message to a lead.
• B. Share the message with the sales team.
• C. Convert the message to a campaign response.
• D. Forward the message to the inbound sales queue.

Answer: D

NEW QUESTION 3
Recently, you lost several opportunities to the same competitor. You want to start tracking lost opportunities.
You need to identify what information about the competitor can be retrieved from Dynamics CRM.
What two pieces of information should you identify? Each correct answer presents a complete solution.

• A. the opportunities at risk to the competitor
• B. the projected revenue of the competitor
• C. the value of each opportunity lost to the competitor
• D. the stakeholders of the competitor

Answer: AB

NEW QUESTION 4
You company employs consultants who bill customers for their time.
You sales team is responsible for selling the consultants time, in addition to selling product licenses.
You need to provide the sales team with the ability to create opportunities, quotes, and invoices for the consultant’s time.
What should you create first?

• A. a product family
• B. a price list
• C. a product bundle
• D. a unit group

Answer: D

NEW QUESTION 5
Your company plans to deploy Dynamics CRM.
In the previous sales database, you did not track products
Members of the management team are evaluating whether to use the product catalog in the CRM organization. You need to identify which enhancements to the sales flow can be achieved by using the product catalog. What are two possible enhancements that you can identity? Each correct answer presents a complete solution.

• A. inventory management integration
• B. automated sales pipeline velocity tracking
• C. automated revenue calculation
• D. automated quotes, orders, and invoicing

Answer: CD

NEW QUESTION 6
Yon have a Dynamics CRM organization, You have account records for three companies named Company1. Subsidiary 1, and Subsidiary2. Subsidiary 1 has Company1 as a parent account. Subsidiary2 has Subsidiary1 as a parent account.
Subsidiary2 has an open opportunity of $S0O,0OO. There are no other open opportunities fof the three companies.
You need to identify what open revenue will be displayed for the companies when you view the hierarchy.
What should you identify?

• A. Company1: S5OO.000 Subsidiary1: $0 Subsidiary2: S50O.0OO
• B. Company1: $O Subsidiary1: SO Subsidiary2: $500,000
• C. Company1: $500,000 Subsidiary1: $500.000 Subsidiary2: $500,000
• D. Company1: $O Subsidiary1: $500.000 Subsidiary1: $500.000

Answer: C

NEW QUESTION 7
Your company wants to integrate the Microsoft Yammer enterprise subscription and the Dynamics CRM organization.
The managers at the company are cornered about potential data from CRM being visible to users who do not have a CRM account.
They want to limit which user can see post in CRM.
In Yammer, you can create a private group named CRM Posts, and you connect CRM to the CRM Posts group.
Users report that they fail to see posts in Yammer that are created in CRM. You need to Identity what prevents the users from seeing the posts
What should you identity?

• A. The users are not added to the CRM Posts group in Yamme
• B. The posts are not being shared with the team of the users.
• C. The security role assigned to the users does not provide access to yammer posts
• D. The users are not following any records.

Answer: B

NEW QUESTION 8
You have a custom currency that has a precision of 4. You need to identify how the current.
What should you identify?

• A. 3.333
• B. 8.5648
• C. 36.77
• D. 9999

Answer: C

NEW QUESTION 9
You have a Dynamic CRM organization that has more than 700 active goals.
At the end of each year, your company reevaluates each goal.
You need to identify which value of the goals must be configured manually. Which value should you identity?

• A. Actual
• B. target
• C. Rollup Query - Actual
• D. In-Progress
• E. Rollup Query - In Process

Answer: B

NEW QUESTION 10
You plan to export sales data that will be used in the annual report of your company. You need to provide a copy of some of the sales data to the company stakeholders. Which format can you use to export the data?

• A. Adobe PDF
• B. Microsoft Word
• C. Microsoft PowerPoint
• D. Microsoft Visio

Answer: A

NEW QUESTION 11
You need to convert a tweet into a lead. Which button should you use?

• A. Set Regarding
• B. Link to CRM
• C. Add Profile
• D. Import Data

Answer: B

NEW QUESTION 12
You plan to use discount lists.
Which type of record can you associate to a discount list?

• A. price list items
• B. competitor
• C. product bundle
• D. product family
• E. product

Answer: E

NEW QUESTION 13
You create a personal view.
You need to ensure that both you and a coworker can use the view.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

• A. Email the Fetch xml file.
• B. Share the view.
• C. Email a link from the Advanced Find ribbon.
• D. Assign the view.

Answer: BD

NEW QUESTION 14
You have Dynamics CRM organization that has 50,000 contacts in regions around the world.
Your job is to review the records of the contacts from three regions. The contacts in the
three regions are managed by different account managers. You work with only one of the regions per day, updating the address information of the contacts in that region.
You need to view only the contacts from a specific region. What should you do?

• A. Follow the contact records.
• B. Add access teams.
• C. Create a dashboard.
• D. Create personal views.

Answer: D

NEW QUESTION 15
While at the airport, you meet the purchasing manager for a local grocery store chain. The purchasing manager complains about a product.
You realize that the grocery store chain might benefit from a product that you sell. Before departing, you exchange business cards.
You need to track the information from the business card and the conversation by using Dynamics CRM.
Which type of record should you create?

• A. task
• B. quote
• C. lead
• D. opportunity

Answer: B

NEW QUESTION 16
Your sales team has a call center manager who is responsible for helping sales representatives convert leads into opportunities.
You need to create a goal for the call center manager that has a total of all the opportunities created from the leads during a fiscal period.
What should you configure on the goal record?

• A. the target field
• B. the Roll Up Only from Child Goals option
• C. the rollup query
• D. the Record Set for Rollup option

Answer: D

NEW QUESTION 17
You need to locate the record of a person named Ben Smith. You are uncertain whether Hen Smith is in Dynamics CRM as a contact What can you use to locate the record?

• A. a system view
• B. Quick Find
• C. a custom grid
• D. Advanced Find
• E. a personal view

Answer: E

NEW QUESTION 18
You have a Dynamics CRM organization that uses server-side synchronization to process email.
A manager requests that you create the mailbox records defined as shown in the following table.

You need to identify which record will fail to be created. Which record should you identify?

• A. User2
• B. User3
• C. User1
• D. User4

Answer: A