Microsoft MB2-713 Exam Dumps 2021

NEW QUESTION 1
You are reviewing the sales pipeline of your Dynamics CRM organization. You need to identify which type of data is contained in the sales pipeline. What should you identify?

• A. the combined estimated revenue of all active quotes
• B. the combined estimated revenue of all open leads
• C. the combined estimated revenue of all open opportunities
• D. the combined estimated revenue of all open orders

Answer: C

NEW QUESTION 2
You open the My Open Opportunities view.
You need to export the data in the view, and then import the data so that the existing records are updated. What should you do?

• A. Export the data as a dynamic PivotTable.
• B. Export the data as a dynamic worksheet.
• C. Export the data and select the Make available for re-import option.
• D. Export the data as a static worksheet.

Answer: C

NEW QUESTION 3
You have a lead for a potential business customer with whom your company has never done business.
You need to identify which types of records are created automatically when you qualify a lead for the new business customer
Which three record types should you identify? Each correct answer presents part of the solution.

• A. opportunity
• B. quote
• C. contact
• D. appointment
• E. account

Answer: ABC

NEW QUESTION 4
Your company has a Dynamics CRM organization. The company plans to use the product catalog.
You need to identify which component must be configured before you can implement the product catalog.

• A. product families
• B. product
• C. price lists
• D. unit groups

Answer: C

NEW QUESTION 5
You manager needs to view a collection of data records and a chart of the data records simultaneously. What should you instruct the manager to do?

• A. Define a view and add a chart
• B. Export the Fetch XM
• C. and then import a chart.
• D. Run the Report Wizard.
• E. Create a personal report.

Answer: C

NEW QUESTION 6
Your company uses seminars and trade shows as its two primary methods to generate leads. You want to analyze which method generates the most leads.
You generate a report that displays the number leads generated from trade shows and the number of leads generated from seminars.
Which report should you use?

• A. Sales Pipeline
• B. Neglected Leads
• C. Lead Source Effectiveness
• D. Sales History

Answer: C

NEW QUESTION 7
You have a Dynamics CRM organization.
Users in the sales department frequently access the organization from a mobile device.
The sales department users need to create CRM email activities from email messages, regardless of how the users access the messages.
What are two possible technologies that can be used to achieve the goal? Each correct answer presents a complete solution.

• A. the Microsoft Dynamics CRM Web client
• B. Dynamics CRM App for Outlook
• C. tracked folders
• D. Dynamics CRM for Outlook
• E. Dynamics CRM for tablets and Dynamics CRM for phones

Answer: AD

NEW QUESTION 8
You have lead that has an open phone call activity. You qualify the load. You need to identify what occurs to the open phone call.
What should you identify?

• A. The activity is canceled.
• B. The Regarding field of the activity is changed to the opportunity.
• C. The activity is completed
• D. The activity is displayed on the opportunity record.

Answer: D

NEW QUESTION 9
You recently visited a trade show and you interacted with many potential customers.
As a vendor al the trade show, you receive a CSV file that contains detailed information about the 643 attendees who showed interest in your products.
You need to efficiently and accurately input this information into Dynamics CRM for future use in the sales process.
Which method should you use?

• A. Import the details as new activates.
• B. Import the details as new leads.
• C. Update opportunities to reflect new prospects.
• D. Import the information as part of a solution file.

Answer: B

NEW QUESTION 10
You have a quote named Quote1that originates from an opportunity named Opp1. Quote1 is approved by a customer.
You need to create an order record, close the quote, and close the opportunity records. What should you do?

• A. From the quote, click Close Quote.
• B. From the quote, click Create Order.
• C. From the opportunity, change the status.
• D. From the opportunity, click Close as Won.

Answer: B

NEW QUESTION 11
You create a new mailbox record for a user.
You define the synchronization methods for incoming and outgoing email, contacts, tasks, and appointments.
You need to ensure that the mailbox can send and receive email.
Which two actions should you perform? Each answer presents part of the solution.

• A. Set the Is forward Mailbox setting to No.
• B. Configure the Approve Email setting.
• C. Configure the Test & Enable Mailboxes setting.
• D. Configure the Apply Default Email Settings setting.
• E. Set the Is Forward Mailbox setting to Yes.

Answer: BC

NEW QUESTION 12
You need to identify what occurs when you assign a goal. What should you identify?

• A. The user responsible for meeting the goal changes.
• B. The goal is added as a child to a parent goal.
• C. The goal becomes the parent goal of another goal.
• D. The user responsible for managing the goal changes.

Answer: D

NEW QUESTION 13
You need to identify the default sales business process flow. What should you identify?

• A. develop, review, update, close
• B. identify, research, close
• C. qualify, develop, propose, close
• D. qualify, research, review, close

Answer: B

NEW QUESTION 14
You need to create an interactive map that will provide you with the ability to view open opportunities by region.
What are two Microsoft Power BI components that you can use to create the map? Each correct answer presents a complete solution.

• A. Power View
• B. Power BI Design Studio
• C. PowerPivot
• D. Power Query
• E. www.powerbi.com

Answer: AC

NEW QUESTION 15
Your company purchases a mailing list of purchasing managers at the companies in you area. Your contact the purchasing managers. You gather information about their budget and timelines. You conclude that their companies are a good fit for a product that you sell. You need to advance the sale and provide data for sales pipeline tracking to your sales managers.
What should you do next?

• A. Add a lead to a marketing list.
• B. Generate a quote.
• C. Populate the Develop section of the lead business process flow.
• D. Qualify a lead.

Answer: C

NEW QUESTION 16
You call a potential customer to discuss one of your company's products. During the call, you discover that the potential customer is uninterested in the product. You need to document the conversation and your decision not to pursue the potential customer any further.
What should you do?

• A. Detail the conversation in a note and attach the note to a lead.
• B. Create a lead, track the activity, and then mark the lead as Disqualified
• C. Create an opportunity, track the activity, and then close the opportunity as Lost
• D. Detail the conversation in a note and attach the note to an opportunity

Answer: B

NEW QUESTION 17
You have a Dynamics CRM organization.
A manager wants to share data with an external consultant by using a dynamic PivotTable. You need to tell the manager what to do before the external consultant can access the data
in the PivotTable. What should you instruct the manager to do first?

• A. Add Share access to a security role.
• B. Assign a license.
• C. Add Append To access to a security role.
• D. Assign a view.

Answer: A

NEW QUESTION 18
You Open the My Open Opportunities view,
You need to export the data in the view, and then to reimport the data so that the existing records are updated.
What should you do?

• A. Export the data as a dynamic Pivot Fable.
• B. Export the data as a Static worksheet.
• C. Export the data and select the Make available for re-import option.
• D. Export the data as a dynamic worksheet

Answer: B