Pass4sure offers free demo for MB2-877 exam. "Microsoft Dynamics 365 for Field Service", also known as MB2-877 exam, is a Microsoft Certification. This set of posts, Passing the Microsoft MB2-877 exam, will help you answer those questions. The MB2-877 Questions & Answers covers all the knowledge points of the real exam. 100% real Microsoft MB2-877 exams and revised by experts!
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New Microsoft MB2-877 Exam Dumps Collection (Question 1 - Question 10)
Q1. field service agent is performing maintenance work on Internet of Things (IoT) devices that are located at a customer site. The devices are reporting readings in real time.
Why is the agent only able to see a limited amount of data from the devices?
A. By default, only the last 20 readings are displayed.
B. The IoT devices are no longer registered.
C. Only system admins can see historic data.
D. Microsoft Dynamics 365 is not connected to Azure.
Answer: A
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/connected-field-service
Q2. u are a field service administrator. You are configuring bookable resources. You need to configure start and end location for resources.
Which three options can you use? Each correct answer presents a complete solution.
A. Resource Address
B. Company Address
C. Organizational Unit Address
D. Business Unit Address
E. Location Agnostic
Answer: A,B,E
Q3. ich three pricing features are only associated with services? Each correct answer presents a complete solution.
A. Flat Fee
B. Percent Markup u2013 Current Cost
C. Minimum Charge Amount
D. Percent of List
E. Minimum Charge Duration
Answer: A,C,E
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create- price-list
Q4. u restore Resource Schedule Optimization. You need to optimize individual resource schedules.
What should you do?
A. In Field Service Administration, locate a Resource record and select Optimize Schedule.
B. From the schedule board, right-click a Resource record and select Optimize Schedule.
C. From the schedule board, click Actions and select Optimize Schedule.
D. In Resource Schedule Optimization, locate a User record and select Optimize Schedule.
Answer: C
Q5. ich work order status value indicates that a technicianu2021s work is ready for review and approval?
A. Closed u2013 Posted
B. Closed u2013 Completed
C. Open u2013 Completed
D. Open u2013 Posted
Answer: C
Q6. u use the mobile application to make updates to an existing Field Service project. You need to publish the changes.
What should you do?
A. Deactivate the project, publish, and then reactivate the project.
B. Publish to a higher version.
C. Publish to the existing version.
D. Clone the project and publish the clone to a higher version.
Answer: C
Q7. u are implementing Microsoft Dynamics 365 Field Service for a company. The company has several repeatable services that it performs as work orders. You need ensure that you can automatically add services and tasks on word orders.
Which feature should you implement?
A. Business Process Flow
B. Work Order Type
C. Service Task Type
D. Incident Type
Answer: D
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-incident-types
Q8. ich three pieces of information are available on a Product Inventory record? Each correct answer presents part of the solution.
A. Quantity Allocated
B. Reorder Point
C. Quantity Sold
D. Quantity on Order
E. Inventory Status
Answer: A,B,E
Explanation:
References: https://community.dynamics.com/crm/b/crmandunifiedservicedesk/archive/2021/09/01/field- service-purchasing-and-inventory
Q9. rvice technicians perform groups of related activities. You need to provide a total estimated duration for the group of activities so that they can be scheduled as one assignment.
Which set of entities should you use?
A. case and activities
B. case and service tasks
C. work order and activities
D. work order and service tasks
Answer: D
Q10. rvice technicians stock parts in their vans to fix most common problems. You need to track the parts stocked in each van.
Which feature should you implement?
A. Warehouse
B. Customer Assets
C. Custom Entities
D. Product Inventory
Answer: D
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