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Q11. An SCCP IP phone places a call to a SIP phone that is registered to the same Cisco Unified Communications Manager Express. During the active call, call waiting indicates a second call is incoming to the handset, but the user decides to ignore it. In this scenario, what is the combined total number of signaling conversations and media flows that used the SCCP phone as an endpoint?
A. 2
B. 3
C. 4
D. 5
E. 6
Answer: B
Q12. An end user is experiencing performance issues with their IP phone. Which phone feature could the administrator configure to allow the end user to notify them when issues occur?
A. Cisco Quality Report Tool
B. System Log Management
C. Cisco CDR Analysis and Reporting
D. Cisco JTAPI
Answer: A
Q13. Which three choices are functions or features of Cisco Unity Connection? (Choose three.)
A. video-enabled messaging through converged networks
B. text-to-speech, which allows access to Exchange emails from a telephone
C. voice-enabled message navigation
D. voice-enabled dialing to external users
E. automated attendant capabilities
F. automated call rerouting to agents through round robin, longest idle, or broadcast
Answer: B,C,E
Q14. For capacity planning purposes, a network administrator must provide a report to management that displays the number of phones registered per server. Where can the administrator obtain this information?
A. Navigate to Cisco Unified Serviceability > Tools > Serviceability Reports Archive.
B. Navigate to Cisco Unified Operating System Administration > Tools > System Reports.
C. Navigate to Cisco Unified CM Administration > Tools > System Reports.
D. Navigate to Cisco Unified Reporting > Tools > System Reports.
Answer: A
Q15. A company has a 5-digit dial plan. A junior engineer inquires about the directory number external masks. Why are external masks used?
A. to block calling number identification
B. to enable called number identification
C. to convert the calling directory number to the PSTN routable calling directory number
D. to associate a directory number with a SIP endpoint
Answer: C
Q16. A new user has successfully registered Cisco Jabber. Which option verifies that the Jabber client is connected to all appropriate back-end systems?
A. Show Connection Status
B. Report A Problem
C. Advanced Settings
D. About Jabber
E. Reset Jabber
Answer: A
Q17. Which menu option should be selected to add a desk phone as an endpoint in Cisco Unified Communications Manager?
A. Application
B. Device
C. System
D. User management
E. Media devices
Answer: B
Q18. A user reports that several IP phones in a single department are displaying a continuous "registering" message. Which fault domain should be investigated?
A. network router
B. Cisco Unified Communications Manager subscriber node
C. network switch
D. IP phones
E. SIP gateway
Answer: C
Q19. Which four actions can be selected with the Bulk Administration Tool in Cisco Unity Connection? (Choose four.)
A. Create
B. Modify
C. Migrate
D. Update
E. Delete
F. Export
G. Purge
H. Manage
Answer: A,D,E,F
Q20. Use the exhibits below to answer the question.
A new phone has been added to the Cisco Unified Communications Manager, but is not registering properly. What is causing this failure?
A. Device Pool cannot be default
B. phonei_css is the incorrect calling search space2
C. 9971 Phones do not support SIP
D. The location Hub_None has not been activated
E. MAC address is incorrect
Answer: E
Explanation:
The host name is a unique, fixed name that is automatically assigned to the phone based on its MAC address. However, here we see that the configured MAC address is 8478ACF71D1F, but the host name shown on the 9971 Phone Information diagram shows the host name as 8478ACE71D1F.
