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Q31. Which two options are available when adding a user to Call Unity Express? (Choose two.)
A. GUI
B. CLI
C. BAT
D. TAPS
E. LDAP
Answer: A,B
Q32. A field technician must reset a single 7965 IP phone so that it will be discovered on the network again and request an IP address from DCHP. Which steps should the network engineer provide?
A. Have field technician select the Settings button on phone, then dial # # * * *
B. Have field technician select the Settings button on phone, then dial # # * # #
C. Have field technician select the Settings button on phone, then dial * * # * *
D. Have field technician select the Settings button on phone, then dial * * # # #
Answer: C
Q33. Use the exhibits below to answer the question.
A new phone has been added to the Cisco Unified Communications Manager, but is not registering properly. What is causing this failure?
A. Device Pool cannot be default
B. phonei_css is the incorrect calling search space2
C. 9971 Phones do not support SIP
D. The location Hub_None has not been activated
E. MAC address is incorrect
Answer: E
Explanation:
The host name is a unique, fixed name that is automatically assigned to the phone based on its MAC address. However, here we see that the configured MAC address is 8478ACF71D1F, but the host name shown on the 9971 Phone Information diagram shows the host name as 8478ACE71D1F.
Q34. An end user reports that conference calls are failing. Which fault domain should be investigated first?
A. IP phone
B. Cisco Unified Communications Manager Media Resources
C. voice gateways
D. network routers and switches
Answer: B
Q35. An end user has made more attempts to log in than allowed, using the wrong voice-mail pin. The user has been locked out..Which submenu does an administrator select to unlock the pin?
A. Change password
B. Password settings
C. Message settings
D. Mailbox
Answer: B
Q36. Why is quality of service critical to voice network traffic?
A. Voice traffic is real-time network traffic.
B. Packets can be resent without affecting conversations.
C. Voice traffic is bursty in nature.
D. Voice traffic cannot be compressed.
Answer: A
Q37. Which Cisco Unified Communications Manager system report shows high and low call volume patterns?
A. CAR report
B. QoS by Gateway
C. QoS by call types
D. Traffic summary
E. Traffic summary by extension
Answer: D
Q38. CDR/CMR Reporting is being enabled on Cisco Unified Communications Manager. As part of this process, which two service parameters must be activated? (Choose two.)
A. Cisco CAR Web Service
B. CDR Enabled Flag
C. Cisco Serviceability Reporter
D. Call Diagnostics Enabled
E. Statistics Enabled
Answer: B,D
Q39. Which four tasks does RTMT allow an administrator to perform? (Choose four.)
A. View syslog.messages.
B. Generate alerts when threshold is below or above user-configured.
C. Monitor a set of predefined management objects that monitor the health of the system.
D. Collect information and traces about errors or alerts that exist in the RTMT.
E. Reboot the system.
F. Perform incremental backups.
G. Export CDR.
Answer: A,B,C,D
Q40. Which protocol is used to monitor active voice call quality?
A. RTCP
B. RTP
C. QoS
D. STP
E. SDP
Answer: A
