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Q121. A technician is configuring wireless for a home office. The customer wants to prevent others from accessing the wireless network. The customer has a small number of devices on the network and does not want to have to remember a complicated password. Which of the following should the technician recommend? 

A. Enable MAC filtering 

B. Disable SSID broadcast 

C. Assign static IP addresses 

D. Turn on content filtering 

Answer:


Q122. DRAG DROP 

Drag and drop the following Windows Versions to the correct feature on which they are found. Windows Versions may be used more than once. 

Answer: 


Q123. Ann recently upgraded a computer from Windows XP to Windows 7, but one of her applications does not work now. Which of the following should be done FIRST? 

A. Set the application to run in XP compatibility mode 

B. Reinstall Windows XP 

C. Configure a dual boot with XP and 7 

D. Install the application in XP mode 

Answer:


Q124. Ann, a customer, reports that when she occasionally works in the office basement, her smartphone battery drains faster than normal and she has poor cellular reception. Which of the following is the reason for the fast battery drain? 

A. Unpaired Bluetooth 

B. Weak signal 

C. Defective SD card 

D. Malware 

Answer:


Q125. A user wants to be able to access email from all devices. Which of the following formats should be used to allow this synchronization? 

A. SMTP 

B. iCal 

C. POP3 

D. IMAP 

Answer:


Q126. Ann, a user, discovers that all of her documents will not open. The documents open properly on another computer. Which of the following tools will be the FASTEST for a technician to use to allow the documents to open? 

A. Backup 

B. Recovery Image 

C. chkdsk 

D. System Restore 

Answer:


Q127. A technician responds to a hardware issue with a server. The technician discovers that one of the hard drives in the server has failed. The server is set up in a RAID 1 configuration. Which of the following steps would the technician perform NEXT? 

A. Remove the hard drive and back up the data 

B. Run CONVERT on the hard drive 

C. Reboot the server 

D. Swap hard drive and rebuild array 

Answer:


Q128. A manager suspects a user has obtained movies protected by copyright using a torrent client. An incident response technician responds and verifies the user has indeed been violating company policy. Which of the following would be the next BEST step for this technician to perform? 

A. Secure the workstation in a limited access facility. 

B. Document the incident, purge all policy violating materials. 

C. Immediately delete all unauthorized materials. 

D. Reprimand the user and apply a content filter to their profile. 

Answer:


Q129. A user states that the computer takes a long time to load the desktop after login. Which of the following tools should be used to help remediate the problem? 

A. Disk Management 

B. FIXMBR 

C. MSCONFIG 

D. SFC 

Answer:


Q130. A user has been granted permission to access the corporate network from a personal smartphone. Which of the following should a technician perform before configuring the phone for access? 

A. Check the phone for unauthorized root access 

B. Disable the phone’s Bluetooth chip 

C. Erase all personal data from the phone 

D. Check the phone for location tracking 

Answer: