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Q11. A Google account on an Android device by default will synchronize to which of the following locations?
A. Cloud
B. SSD
C. PC desktop
D. MicroSD
Answer: A
Q12. Which of the following command line tools will terminate a non-system process without restarting the computer?
A. Shutdown
B. Kill
C. Erase
D. Break
Answer: B
Q13. A technician needs to quickly destroy data on several hard drives that are no longer wanted. Which of the following methods is MOST effective?
A. Physical destruction
B. Quick format
C. Low level format
D. Overwrite
Answer: A
Q14. A technician is tasked with installing Windows on numerous network PCs. Which of the following is the QUICKEST method for getting a standard configuration to the PCs?
A. Prebuilt image using PXE
B. Single solid state/flash drive with answer file
C. Hot swappable image drive
D. Internal hard drive partition with the image
Answer: A
Q15. A PC technician has been asked to verify certain Group Policies applied on a workstation. Which of the following commands should be run on the workstation?
A. extract
B. tasklist
C. gpupdate
D. gpresult
E. chkdsk
Answer: D
Q16. A technician has just upgraded RAM on a user’s workstation from 4GB to 8GB. The technician now wants to adjust the page file size on the system to the recommended Microsoft settings. Which of the following should be entered for the “Min” portion of the
page file setting if using these best practices?
A. 4096MB
B. 8192MB
C. 12288MB
D. 16328MB
Answer: C
Q17. A technician has finished replacing the network card in a laptop and has verified full system functionality. Which of the following troubleshooting steps should the technician take NEXT?
A. Document findings, actions, and outcomes
B. Escalate problem to a senior technician
C. Re-establish new theory of probable cause
D. Perform a full system backup
Answer: A
Q18. A user is configuring the email settings on a smartphone. Which of the following configurations will allow the user to synchronize email from multiple devices?
A. IMAP
B. S/MIME
C. POP3
D. SMTP
Answer: A
Q19. Which of the following Windows OS capabilities allows modern Windows versions to run applications written for older versions natively?
A. Microsoft Virtual PC
B. Compatibility mode
C. Hyper-V
D. Virtual XP mode
Answer: B
Q20. A technician is remotely connecting to a workstation using SSH to transfer a security hotfix. Which of the following command line tools would the technician use to create a directory to store the hotfix?
A. dir
B. rd
C. cd
D. md
Answer: D
