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Q1. Which statement about the Cisco UC on UCS TRC and the third-party server specs-based virtualization support model is true?
A. Both the UC on UCS TRC and the third-party servers spec-based support models have rule-based approaches.
B. The UC on UCS TRC support model has a rule-based approach and the third-party servers spec-based support model has a configuration-based approach.
C. The UC on UCS TRC support model requires a high level of virtualization experience while the third-party server spec-based support model requires a low to medium level virtualization experience.
D. VMware vCenter is mandatory for the UC on UCS TRC support model but it is optional for the third-party server spec-based support model.
E. VMware vCenter is optional for the UC on UCS TRC support model but it is mandatory for the third-party server spec-based support model.
Answer: E
Q2. What is the number of directory URIs with which a Cisco Unified Communications Manager directory number can be associated?
A. 1
B. up to 2
C. up to 3
D. up to 4
E. up to 5
Answer: E
Q3. Which Cisco Unified Communications Manager deployment model for clustering over the IP WAN mandates a primary and a backup subscriber at the same site?
A. multisite with centralized call processing
B. multisite with distributed call processing
C. local failover
D. remote failover
E. remote failover with Cisco Unified Communications Manager Express as SRST
Answer: C
Q4. You have implemented 5-digit forced authorization codes to all international route patterns on Cisco Unified Communications Manager. Your users report that after entering the FAC codes, they must wait for more than 10 seconds before the call is routed.
Which procedure eliminates the wait time?
A. Check and eliminate any existing route patterns that overlap with the international route pattern.
B. Go to the Cisco Unified Communications Manager Service Parameters and reduce the T-304 number to 5000 milliseconds.
C. Request your long distance telephone service provider to reduce the call setup time to 5 seconds.
D. Configure a # (hash) sign to the end of the forced authorization codes to signal the end of dialing.
E. Educate the users to press # (hash) after entering the forced authorization codes.
Answer: E
Q5. Which two statements describe the remote supervisory monitoring feature in Cisco Unified Contact Center Express? (Choose two.)
A. It is supported on Cisco Unified CCX Enhanced and Premium editions.
B. It does not require a Cisco Supervisor Desktop or any data network connectivity.
C. Agents are aware that they are being silently monitored.
D. Calls can be silently monitored from a PSTN phone.
E. It supports G.711 and G.729 codecs.
F. It works with SPAN port monitoring only.
Answer: BD
Q6. Assume the IP address of Cisco Unity Express is 10.1.1.1. Which URL provides Cisco Unity Express end users with a GUI interface to access and manage their messages and mailbox settings?
A. http://10.1.1.1/Web/Common/Login.do
B. http://10.1.1.1/ciscopca
C. http://10.1.1.1/user
D. http://10.1.1.1/inbox
E. http://10.1.1.1/
Answer: C
Q7. Which two statements about using the Load Server option for IP phone firmware distribution are true? (Choose two.)
A. This option must be enabled on at least two servers in a Cisco Unified Communications Manager cluster.
B. This option must be enabled on Cisco Unified Communications Manager service parameters for Cisco TFTP.
C. Phone firmware must be manually copied to any applicable load servers.
D. The load server will not function if its IP address is not in the same subnet as the IP phones.
E. This option is only available for newer IP phone models.
F. This option does not accommodate falling back to Cisco TFTP on error.
Answer: CF
Q8. Which protocol does the Cisco Jabber client use, in conjunction with Cisco IM and Presence, to deliver enterprise-class instant messaging services?
A. SIP
B. CTI/QBE
C. XMPP
D. IRC
E. ICQ
Answer: C
Q9. Refer to the exhibit.
Three calls are active on ephone 1. Assume ephone 2 will remain idle.
How many additional calls can be placed from ephone 1?
A. 0
B. 1
C. 2
D. 3
E. 5
Answer: C
Q10. Which device is the initiator of a StationD message in a Cisco Unified Communications Manager SDI trace?
A. SCCP IP phone
B. SIP IP phone
C. Cisco Unified Communications Manager
D. MGCP analog gateway
E. digital voice gateway
Answer: C
