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Q41. What are the main challenges that Marketing faces when trying to drive more business? (Select all that apply)
A. Website integration: Lack of website integration, which delays entry of leads into CRM
B. Email Marketing: Difficult to track and report on effectiveness of emails that were sent
C. Search Marketing: No reportable relationship between search words and closed sales
D. Reporting: Must createreports manually, which slows down lead generation
E. Campaign M
Answer: ABCE
Q42. CORRECT TEXT
What is the outcome if no translation exists for a specific component in Salesforce?
Answer: If there is no translated value for a customized component, users see the value in the organization's default language.
Q43. CORRECT TEXT
What is the difference between Salesforce for Outlook and Connectfor Outlook?
Answer: Salesforce for Outlook is a Microsoft Outlook integration applicationthat lets you log emails in Salesforce. You can sync contacts, events, and tasks between Outlook and Salesforce. Settings are stored inconfigurations in Salesforce. Force.com Connect for Microsoft Outlook is an add-in that allows you to interact with Salesforce from Outlook. Connect for Outlook adds buttons and options to your Outlookuser interface.
Q44. Data.com: What does the Reviewed Status indicate?
A. The recordhas minimal activity on Data.com
B. The record should be deleted from Salesforce
C. The record has been manually cleaned against Data.com
D. The record might have a bad phone number
Answer: C
Q45. CORRECT TEXT
How can you search foraChatterGroup?
Answer: Use Global Search or use the search tools on the Groups tab.
Q46. To create a PDF file of your quote, click "Create PDF" on the quote detail page.
A. True
B. False
Answer: A
Q47. CORRECT TEXT
In Salesforce for Outlook, which related records are recommendedwhen assigning unresolved events, emails and tasks?
Answer: 1. Opportunities
2. Cases
3. Accounts
Q48. Which of the following can be synced with Salesforce for Outlook? (Select all that apply)
A. Contacts
B. Tasks
C. Accounts
D. Events E.Emails
Answer: ABD
Q49. CORRECT TEXT
If a forecast includes opportunities that are in different currencies,how are these forecast?
Answer: Opportunities in different currencies will be converted to your personal currency for display. Amounts in the opportunities are not affected.
Q50. What are the factors that influence salesmetricsdrive KPI's and form key business challenges?
A. Weak pipeline
B. Low productivity (sales rep)
C. Poor predictability (forecast)
D. Ineffective selling
Answer: A
