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Q21. Which utility is recommended for a network administrator who must provision 300 users in Cisco Unified Communications Manager?
A. Batch Accounts Tool
B. Bulk Administration Tool
C. Bulk Accounts Tool
D. Batch Administration Tool
Answer: B
Q22. A network engineer receives a report about poor quality on an active call between the IP phone of user A over the WAN to the IP phone of user B. Using web access to the phone, the network engineer remotely checks call statistics such as jitter, network delay, and packet loss. Calculated packet loss is 3%, average jitter is 20 ms, network delay is 1 ms, and conceal seconds is 7.
What is the most likely problem with this call?
A. Calculated packet loss is too high.
B. Average jitter is too high.
C. Network delay is too high.
D. Conceal seconds are too high.
Answer: A
Q23. Which command is used to troubleshoot calls as they enter and leave a PRI connection?
A. Debug isdn q 931
B. Show voice call summary
C. Debug voip dialpeer
D. Show dial-peer voice summary
Answer: A
Q24. A user would like all calls to be forwarded to voice mail. The user's phone is not set up with a soft key for this feature. Which option accomplishes this configuration from within the Cisco Unified Communication Administrator Directory Number configuration page?
A. Call Forward and Pickup Settings > Forward No Coverage External > Select voice mail check box
B. Call Forward and Pickup Settings > Forward Busy External > Select voice mail check box
C. Call Forward and Pickup Settings > Forward All > Select voice mail check box
D. Call Forward and Pickup Settings > Forward Unregistered External > Select voice mail check box
Answer: C
Q25. Which Cisco Unified Communications Manager system report shows high and low call volume patterns?
A. CAR report
B. QoS by Gateway
C. QoS by call types
D. Traffic summary
E. Traffic summary by extension
Answer: D
Q26. Which two protocols does Jabber use to achieve Presence status? (Choose two.)
A. SIP/SIMPLE
B. XMPP
C. SCCP
D. MGCP
E. SOAP
Answer: A,B
Q27. Which two layers are Cisco Unified Communications component layers? (Choose two.)
A. Infrastructure layer
B. Data link layer
C. Network layer
D. Endpoints layer
E. Transport layer
Answer: A,D
Q28. Use the router console to view the configuration and answer the question.
Emergency calls from a Branch router phone is failing. From the router configuration information provided, why is this call failing?
A. The dial-peer port assignment is incorrect
B. the digit string prefix is missing
C. The destination pattern is incorrect
D. digit stripping needs to be performed
Answer: C
Explanation:
The emergency dial peer configuration is shown below from the Branch routers:
\psfHome.TrashScreen Shot 2015-03-11 at 8.48.49 AM.png
Here we can see that 911 does not actually match the configured destination patterns.
Q29. What is needed to support SIP Early Media?
A. Media Termination Point
B. Transcoder
C. Annunciator
D. Conference Bridge
E. DSP
F. Route List
Answer: A
Q30. Which profile must be added to the end user profile when enabling an end user for Cisco Unified Presence?
A. Device profile
B. UC service profile
C. Extension mobility profile
D. SIP profile
Answer: B
