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Q11. Which three tools are used to create phone user accounts in Cisco Unified Communications Manager Express? (Choose three.) 

A. Cisco Configuration Professional 

B. CPE 

C. CLI 

D. GUI 

E. TUI 

F. Cisco Security Device Manager 

Answer: A,C,D 


Q12. To control telephony costs, management wants to restrict who can place long distance calls. Which two options allow for this restriction? (Choose two.) 

A. calling search space 

B. partitions 

C. route groups 

D. SIP trunk 

E. gateway 

Answer: A,B 


Q13. An engineer is configuring the Cisco Unified Communications Manager disaster recovery system. Which three statements about the disaster recovery system are true? (Choose three.) 

A. It requires the use of schedules for backups. 

B. Backup files are encrypted using the cluster security password. 

C. If the backup device is listed in a backup schedule, it cannot be manually deleted. 

D. If the backup does not complete within 40 hours, the backup times out. 

E. Archiving backups to tape drives is supported. 

F. SSL is used between the master and local agents. 

Answer: B,C,F 


Q14. Which two items must first be configured before users can be added into Unity Connection via the Bulk Administration Tool? (Choose two.) 

A. partitions 

B. classes of service 

C. search spaces 

D. user templates 

E. schedules 

Answer: B,D 


Q15. Use the exhibits below to answer the question. 

What two issues could be causing the Cisco Jabber failure shown in the exhibit? (Choose two) 

A. Incorrect username and password 

B. IM & Presence server is down 

C. User is not associated with the device 

D. IP or DNS name resolution issue 

E. CSF Device is not registered. 

F. IP Phone DN not associated with the user 

Answer: B,D 

Explanation: 

The error message shown in Jabber is “Cannot communicate with the server” which points us to a connectivity issue with IP/DNS or the server is down. All other answer choices would result in a login failure, not communication error. 


Q16. Which three network elements are crucial when deploying VoIP devices? (Choose three.) 

A. Round-trip time 

B. QoS markings 

C. Bandwidth 

D. Ethernet 

E. Fibre 

F. Token ring 

Answer: A,B,C 


Q17. What is the interface type that you should use to connect a PSTN analog line to the VoIP network? 

A. FXS 

B. FXO 

C. E and M 

D. Serial 

Answer:


Q18. A technician is preparing to activate the needed services in Cisco Unified Communications Manager to integrate with an IM and Presence server. Which four services must be enabled? (Choose four.) 

A. Cisco TFTP 

B. Cisco AXL Web Service 

C. Cisco CTI Manager 

D. Cisco Messaging Interface 

E. Cisco Intercluster Lookup Service 

F. Cisco Extended Functions 

G. Cisco Unified Communications Manager 

H. Cisco Directory Sync 

Answer: A,B,C,G 


Q19. A technician is checking services in response to the recent failed delivery of all voicemails. Which service must be running for message delivery to function properly? 

A. Connection DB Event Publisher 

B. Connection Database Proxy 

C. Connection Notifier 

D. Connection Message Transfer Agent 

Answer:


Q20. Which IM and Presence chat feature allows for an always-available chat room that remains active, even if all of the participants leave the chat? 

A. Personal 

B. Group 

C. Persistent 

D. Ad-hoc 

Answer: