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NEW QUESTION 1
A user reports that a cell phone application is loading slowly and not functioning properly Which of the following should a technician do FIRST to remedy this issue?
- A. Remove and reinstall the application.
- B. Hard reset the cell phone.
- C. Reconnect the wireless network connection
- D. Close all running applications
Answer: D
NEW QUESTION 2
A technician needs to edit a protected .dll file but cannot find the file in the System32 directory. Which of the following Control Panel utilities should the technician use?
- A. System
- B. Display
- C. Folder Options
- D. Indexing Options
Answer: C
NEW QUESTION 3
A network administrator has noticed unusual activity with a user’s login credentials on the network. The user is attempting multiple simultaneous login across the network, some of which are attempting to access workstations and servers to which the user does not have access.
Which of the following should the network administrator do NEXT?
- A. Delete the user’s AD account.
- B. Decrease the user’s AD privileges.
- C. Disable the user’s AD account.
- D. Reset the password on the user’s AD account.
Answer: C
NEW QUESTION 4
Which of the following can be applied directly to an organizational unit In Active Directory to provide security to both the user and the machine?
- A. Folder Redirection
- B. Group Policy
- C. Security Groups
- D. Home Folder
Answer: C
NEW QUESTION 5
A technician is PXE booting a computer. Which of the following is the technician MOST likely performing on the computer?
- A. Image deployment
- B. Multiboot configuration
- C. In-place upgrade
- D. System repair
Answer: A
NEW QUESTION 6
A SOHO technician needs to upgrade two computers quickly and is not concerned about retaining user settings. The users currently have Windows 8 and want to upgrade to Windows 10.
Which of the following installation methods would the technician MOST likely use to accomplish this quickly?
- A. Unattended installation
- B. Remote network installation
- C. In-place upgrade
- D. Clean installation
Answer: A
NEW QUESTION 7
A user’s corporate email is missing the shared inbox folders that were present before the user went on vacation. The technician verifies the user is connected to the domain and can still send and receive email. Which of the following is MOST likely causing the missing folders issue?
- A. The Internet security options have changed
- B. The operating system updates have changed
- C. The network directory permissions have changed
- D. The user account permissions have changed
Answer: C
NEW QUESTION 8
In which of the following file extension types would a user expect to see the command. “net use T:\
\server\files’?
- A. .bat
- B. .vbs
- C. .js
- D. .py
Answer: A
NEW QUESTION 9
A wireless access point is going to be configured in a small office located in a crowded building. Which of the following should the installation technician perform to increase the security of the wireless network? (Select two.)
- A. Reduce the transmit power
- B. Reduce the channel availably
- C. Disable the DHCP server
- D. Enable QoS management
- E. Disable the SSID broadcast
- F. Implement WPA encryption
Answer: AE
NEW QUESTION 10
A SOHO user calls a technician and wants to secure a home network. The SOHO user needs to have protection from physical connections and ensure that employees cannot access applications or personal emails. Which of the following would the technician MOST likely configure on the new network device to accommodate this SOHO user’s request? (Select TWO).
- A. MAC filtering
- B. Default SSID
- C. Radio power levels
- D. Content filtering
- E. Physical security
Answer: DE
NEW QUESTION 11
A technician receives a phone call regarding ransomware that has been detected on a PC in a remote office. Which of the following steps should the technician take FIRST?
- A. Disconnect the PC from the network
- B. Perform an antivirus scan
- C. Run a backup and restore
- D. Educate the end user
Answer: A
NEW QUESTION 12
Which of the following devices provides protection against brownouts?
- A. battery backup
- B. surge suppressor
- C. rack grounding
- D. line conditioner
Answer: A
NEW QUESTION 13
A user is attempting to install an application and receives an error stating there is not enough space to install the application. Which of the following did the user overlook?
- A. Installation method
- B. System requirements
- C. OS compatibility
- D. File permissions
Answer: B
NEW QUESTION 14
A network administrator notifies a technician that the company is experiencing a DDoS attack. Several internal Windows PCs are the source of the traffic. The network administrator gives the technician the Windows computer names and states they be scanned and cleaned immediately. With which of the following types of infections are the PCs MOST likely infected? (Select two.)
- A. Spyware
- B. Zombies
- C. Virus
- D. Ransomware
- E. Worm
- F. Botnet
Answer: BE
NEW QUESTION 15
A user reports that when opening a web browser the initial page loads to a search engine the user does not recognize When the user performs searches on the site, the results are often irrelevant, and there are many pop-ups Which of the following should a technician do to resolve these issues? (Select TWO)
- A. Reset the user’s browser to default settings
- B. Delete the user’s cached images, temporary files, and cookies
- C. Reboot the user’s computer and install a secondary antivirus
- D. Convince the user to use a different web browser that is currently unaffected
- E. Download the update to the user’s web browser of choice
- F. Remove any unapproved applications from the user’s startup items
Answer: AF
NEW QUESTION 16
A technician is recycling PCs to be reused by a middle school. Which of the following methods is MOST appropriate for ensuring data has been removed from the PCs?
- A. Standard formatting
- B. HD drilling
- C. Low-level formatting
- D. HD partitioning
Answer: C
NEW QUESTION 17
A technician recently installed a new secondary hard drive in a Windows 10 desktop. After the installation, the computer displayed the following error message: No Operating System Found. However, after unplugging the new hard drive, the error message no longer appeared. The technician then reconnected the new drive to continue troubleshooting. Which of the following steps should the technician take NEXT?
- A. Reboot into safe mode
- B. Check the boot order
- C. Format the drive
- D. Perform Windows Recovery
- E. Run the chkdsk command
Answer: B
NEW QUESTION 18
Company policy states that users must secure their laptops before leaving the office for the evening Which of the following physical security measures should be used?
- A. Cable lock
- B. Windows key + L
- C. Smart card removal
- D. Key fob
- E. BIOS password
Answer: A
NEW QUESTION 19
A technician is working on a Windows 10 PC that is running slowly.
Which of the following commands should the technician use to correct this issue? (Select two.)
- A. dir
- B. chdsk
- C. dism
- D. ipconfig
- E. format
- F. diskpart
Answer: BC
NEW QUESTION 20
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