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Q11. A user reports the inability to access a company server using the FTP protocol. A technician finds other ports to the server seem to work normally. The technician has determined the problem is an incorrectly configured software firewall on the user’s machine. Which of the following is MOST likely the cause?
A. Incoming connections on port 445 are blocked.
B. Outgoing connections on port 443 are blocked.
C. Incoming connections on port 143 are blocked.
D. Outgoing connections on port 80 are blocked.
E. Outgoing connections on port 21 are blocked.
Answer: E
Q12. Which of the following monitor technologies provide the widest viewing angle with rich colors and consistent backlighting? (Select TWO).
A. Light Emitting Diode
B. In-Plane Switching
C. Plasma
D. Twisted Nematic
E. Cold Cathode Fluorescent Lamp
Answer: A,B
Q13. A user is reporting that a desktop monitor backlighting is very dim. Which of the following should be performed FIRST when troubleshooting the problem?
A. Update drivers
B. Reseat the video card
C. Use OSD tools
D. Replace the monitor
Answer: C
Q14. Which of the following devices does a technician need to calibrate as part of an installation?
A. Mouse
B. Touch screen
C. Keyboard
D. Video card
Answer:: B
Q15. DRAG DROP
Answer:
Q16. A user has reported that the company notebook is performing some random mouse actions requiring the user to make a lot of typing corrections. How can the technician solve the issue for the user?
A. Adjust the mouse settings so the mouse moves slower
B. Reverse the buttons on the mouse pad
C. Adjust the mouse settings so the mouse moves faster
D. Use the function keys to disable the mouse pad
Answer: D
Q17. A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7. Four are white and four are blue. Which of the following should the technician do FIRST?
A. Install the memory in the four white slots
B. Install the memory in the four blue slots
C. Consult the motherboard documentation
D. Install the memory in slots 0 through 3
E. Fill all slots with memory
Answer: C
Q18. The technician is troubleshooting a connection issue between the switch and the wall jack. The user is plugged into the jack; however, there is no connection. The technician goes into the switch room to see if the cable is plugged into the switch, but none of the cables are labeled. Which of the following tools would the technician MOST likely use to find this
cable?
A. WiFi analyzer
B. Loopback plug
C. Multimeter
D. Tone generator
Answer: D
Q19. Which of the following devices is BEST to use when designing a SOHO network to ensure the least amount of collisions?
A. Switch
B. Bridge
C. Hub
D. Access point
Answer: A
Q20. A technician is building a workstation that will only be used to connect remotely to a server. Which of the following types of PC configurations is BEST suited for this task?
A. Thin client
B. Home server PC
C. CAD workstation
D. AV workstation
Answer: A
