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2021 Mar 220-902 study guide
Q101. A technician has been tasked with loading the operating system on every PC with a blank hard drive on a network. The technician wishes to install the operating system with minimal physical interaction with the PCs. Which of the following is the BEST way to accomplish this?
A. Clone the operating system from an image onto optical media.
B. Use the original software media to load the operation system on every PC.
C. Set up a central image that the PCs can load from a PXE boot.
D. Create an image and copy it from a USB drive using an unattended answer file.
Answer: C
Q102. An end user has reported not receiving emails sent by a specific customer. Which of the following is the MOST likely cause of this issue?
A. The HIPS device is blocking the messages
B. The access control list is blocking the messages
C. The email filter has quarantined the messages
D. The firewall is blocking the sender’s email address
Answer: C
Q103. CORRECT TEXT
A technician has just removed malware from a Windows 7 system, but the user reports that every time they type a URL into Internet Explorer to navigate to a search engine the same standard page is being displayed on the browser. The page is asking the user to purchase antivirus software.
Please resolve the problem using the available tools shown.
When you have completed the simulation, please select the done button to submit your answer.
Answer: Please review explanation for detailed answer.
Q104. A user needs to connect securely to the company network while working from a hotel room. Which of the following would the user need available to accomplish this?
A. AES
B. VPN
C. UTM
D. WPA2
Answer: B
Q105. A user reports browsing the Internet is slow and an icon with a picture of a person with a headset keeps asking them to “click here for help.” The user has clicked on the icon to try to resolve the slowness but all that happens is the computer redirects them to a website to purchase software. Which of the following should be performed FIRST to resolve the issue?
A. Create a restore point
B. Run O/S updates
C. Train the user of malicious software
D. Identify the type of malware
Answer: D
Replace 220-902 practice question:
Q106. A user gets an error message that the trust relationship to the domain has been broken. Which of the following can be done to resolve this from the client desktop?
A. Re-join the computer to the domain
B. Reboot the PC as the domain will automatically rebuild the relationship
C. Update the BIOS using the latest version
D. Run CHKDSK
Answer: A
Q107. When the computer is turned on it emits a series of beeps and does not POST. This can be caused by a bad:
A. CMOS battery.
B. video card.
C. IDE cable.
D. floppy cable.
Answer: B
Q108. A user’s PC breaks and a technician needs to configure a new machine with a copy of their computer image stored on a remote server. Which of the following technologies would help RIS install this image?
A. BRD
B. DVD
C. USB
D. PXE
E. CD
Answer: D
Q109. Which of the following tasks is automatically added to the task scheduler in Windows to keep hard disk performance up?
A. defrag
B. chkdsk
C. cleanmgr
D. diskpart
Answer: A
Q110. An IT manager needs to reimage 30 computers in a lab. The image has already been created and is ready to be deployed via the network. Which of the following tasks should be completed FIRST?
A. Boot from PXE.
B. Install Windows using DVD.
C. Reboot computers with USB drive.
D. Press F8 while rebooting.
Answer: A
