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Q71. An IR printer stops working for half of an office while the other half is able to print. Which of the following should be checked FIRST?
A. Proper lighting
B. Paper levels
C. Physical obstructions
D. Printer share name
Answer: C
Q72. A technician is installing Windows 7 on a computer with a previously used hard drive. After receiving an error, the technician realizes the hard drive does not support this install. Which of the following tasks should the technician perform?
A. Partition the hard drive in Extended format.
B. Use Windows Update to download the appropriate driver.
C. Enable Multiboot in the BIOS.
D. Convert the file system to NTFS.
Answer: D
Q73. After accidentally removing a hard drive from a server with three drives in a RAID 5 configuration, a technician notices the server locks up and shuts down. Which of the following can the technician do to quickly fix the problem?
A. Replace the RAID controller and boot.
B. Reinsert the drive and boot.
C. Plug the drive back in, the system will resume automatically.
D. Remove all drives and rebuild the array.
Answer: B
Q74. CORRECT TEXT
The network administrator has changed the IP address of Computer A from 192. 168. 120 to 10. 10. 1020 and now Jane a user, is unable to connect to file shares on Computer A from Computers using the computer name.
Instructions:
Using the available tools, resolve the connectivity issues. When you have completed the simulation, please select the done button to submit your answer.
Answer: Please review explanation for detailed answer.
Q75. A user’s CRT display is not displaying colors correctly. Turning the display to the right or left sometimes temporarily corrects the problem. Which of the following should the technician check?
A. The video card display driver
B. The CRT power cable
C. The video cable
D. The CRT On Screen Display (OSD)
Answer: C
Q76. A user, Ann, reports that she suspects her workstation has malware. Joe, the technician, confirms malware exists and starts the process of removing the malware. Which of the
following is the FIRST step he should take in removing the malware?
A. Disable antivirus
B. Disable system restore
C. Enable hard drive encryption
D. Format the hard drive
Answer: B
Q77. While navigating a Windows machine through command prompt, which of the following commands will a technician use to display the contents of the current folder?
A. cd
B. dir
C. md
D. rd
Answer: B
Q78. An end user receives an unsolicited and unencrypted email containing a co-workers birth date and social security number. The end user should immediately contact the IT department and report a violation of which of the following policies?
A. DRM
B. EULA
C. IRP
D. PII
Answer: D
Q79. A technician has been given a PC that is not powering up. After brief troubleshooting, the technician comes to the conclusion the power supply needs to be replaced. Which of the following is the NEXT step in the process of performing the repair?
A. The technician should replace the power supply
B. The technician should review disposal regulations
C. The technician should check the environment
D. The technician should remove jewelry
Answer: D
Q80. A company has subscribed to a cloud service, paying monthly for a block of services and being billed incrementally when they exceed the monthly fee. Which of the following cloud concepts does this represent?
A. Measured service
B. Rapid elasticity
C. On-demand
D. Resource pooling
Answer: A
