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Q11. A strong pipeline requires faster response. Which of the following example describes a need for faster response?
A. Leads are qualified but not routed to the right people
B. Campaigns are launched without communicating the follow-up plan
C. Leads are tracked in separate systems, not accessible by all
D. As business matures, it becomes difficult to identify right prospects
Answer: A
Q12. A strong pipeline requires trusted data. Which of the following example describes a need for trusted data?
A. Leads are qualified butnot routed to the right people
B. Campaigns are launched without communicating the follow-up plan
C. Leads are tracked in separate systems, not accessible by all
D. As business matures, it becomes difficult to identify right prospects
Answer: D
Q13. You have an Opportunity in the Value Proposition stage, for an amount of $1,000 that has a 50% Probability of closing. If all goes well,and this Opportunity closes, how much revenue will be realized?
A. $1,000 B. $500 C. $750
Answer: A
Q14. CORRECT TEXT
How is a user granted authority to create campaigns?
Answer: An administrator must select the Marketing User checkbox on a user’s profile to designate that user as a Marketing User.
Q15. What does Salesforce usability mean?
A. How many users log on toSalesforce on a daily basis
B. What is the ratio of Salesforce usersto the amount of sales
C. How satisfied Salesforce users are with the application
D. How easily can customers achieve their goals usingSalesforce
Answer: D
Q16. Which option best identifies with the Chatter Record Page?
A. Everyone can see what you post here. Displays posts from everyone you're following.
B. Everyone can see what you post here. Only displays posts directed to you.
C. Only users with access rights can viewor post here.
Answer: C
Q17. CORRECT TEXT
What is Data.com? (FormerlyJigsaw)
Answer: Data.com is a leading provider of business information and data services that leverages crowd-sourced content contributed by its global business-to-business community of over 1.6 million members. Data.com has over 24 million up-to-date business contacts. Contacts come from Jigsaw, and accounts come from Dun & Bradstreet.
Q18. CORRECT TEXT
What is the outcome if no translation exists for a specific component in Salesforce?
Answer: If there is no translated value for a customized component, users see the value in the organization's default language.
Q19. CORRECT TEXT
What is Salesforce to Salesforce?
Answer: Salesforce to Salesforce is a mechanism for connecting two separate orgs (same or different companies) and enabling the sharing of leads, opportunities, contact, task, product, case attachments or datastored in custom objects with partners that use Salesforce in real time.
Q20. Which of the following descriptions best describe Knowledge?
A. A tool for extending pricing proposals to customers
B. A content management tool for users who seek information
C. A library that allowsaccess to documents
D. A collaboration tool
E. A data enrichment tool that maintains updated data
Answer: B
