All About Sales-Cloud-Consultant exams Apr 2021

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Q71. Data.com: The checkmark next to records in search results indicates the record is already in Salesforce.

A. True

B. False

Answer: B


Q72. CORRECT TEXT

Anorganizationwants to keep separate systems as 'system of record'. How would you ensure data integrity in this scenario?

Answer: Use integration to access data from various systems or keep it 'correct' based on updates driven through Salesforce.com


Q73. Planning an implementation – what should be included in end user support plan – choose 2 answers:

A. Meeting schedule to review openissues

B. Process for users to report issues

C. Communication to customers about potential issues

D. 24x7 IT support

Answer: AB


Q74. Which of the following is a typical challenge for a sales organization? (Select all that apply)

A. Optimizing lead management

B. Drivingmore business

C. Improving sales rep productivity

D. Complete visibility

E. Poor customer satisfaction

Answer: ACD


Q75. CORRECT TEXT

What are the components of a territory?

Answer: A collection of accounts and users that have (at a minimum)read-access to accounts, regardless of owner

Users within a territory have Read, Read/Write or Owner (the ability to view, edit, transfer, and delete record) access to records contained within the territory

Answer: M between account, territory and user

Ability to manuallyadd accounts to territories or use assignment rules to auto allocateaccounts to a territory


Q76. How can end users sync their data from Outlook (using Salesforce for Outlook)? (Select all that apply)

A. Using the sync system try icon and clicking sync now

B. Allowing sync to runregularly in the background

C. Setting up sync schedule in Salesforce

D. Setting up sync schedule inOutlook

Answer: AB


Q77. Arrange the steps to set a passcode, in the correct order (using Salesforce Classic).

A. Enter your passcode again for confirmation

B. Enter your passcode when prompted to create a passcode

C. Ensurethat the Salesforce Classic application is installed and all your Salesforce records are downloaded to your device

Answer: ABC


Q78. Which statements about the Salesforce Classic Mobile application are true? (Select all that apply)

A. It is a server application

B. It provides mobile access to data, tasks, and calendar

C. It works only when a smartphone is connected to a wireless network

D. It downloadsrelevant data for standard Salesforce objects and custom objects

Answer: BD


Q79. Sales methodology means an industry-recognized standard sales process.

A. True

B. False

Answer: B


Q80. CORRECT TEXT

Put the following steps in order to set up Google AdWords to work seamlessly with Salesforce.

A .Convert leads into new customers 

B.Advertise your business on Google 

C.Capture leads on your website

Answer: BCA