Top 10 faq Sales-Cloud-Consultant for consumer (141 to 150)

Act now and download your Salesforce Sales-Cloud-Consultant test today! Do not waste time for the worthless Salesforce Sales-Cloud-Consultant tutorials. Download Up to the minute Salesforce Certified Salesforce Sales Cloud Consultant exam with real questions and answers and begin to learn Salesforce Sales-Cloud-Consultant with a classic professional.


♥♥ 2021 NEW RECOMMEND ♥♥

Free VCE & PDF File for Salesforce Sales-Cloud-Consultant Real Exam (Full Version!)

★ Pass on Your First TRY ★ 100% Money Back Guarantee ★ Realistic Practice Exam Questions

Free Instant Download NEW Sales-Cloud-Consultant Exam Dumps (PDF & VCE):
Available on: http://www.surepassexam.com/Sales-Cloud-Consultant-exam-dumps.html

Q141. CORRECT TEXT

Answer: 1. Users can view and respond to approvals as Chatter posts through email notifications 2. Users can view and respond to approvals asChatter posts within their Chatter feeds


Q142. Which task should be included in a business continuity plan for a contact center? (There are three correct answers.)

A. Route cases toagents in an alternate center.

B. Disable the Interactive Voice Response (IVR) system.

C. Deliver training on case handling for contingent staff.

D. Update the case status field values.

E. Monitor service level agreements (SLAs) and notify customers.

Answer: ACE


Q143. CORRECT TEXT

What is Salesforce to Salesforce?

Answer: Salesforce to Salesforce enables business collaboration both withinand across Salesforce organizations.


Q144. CORRECT TEXT

We deal with a very large volume of merchants that fall under partner accounts. We need a way to easily track renewals for these accounts. The volume is too high to manually create renewal opportunities for each account. Is there a way to automate this?

Answer: Using APEX trigger you can develop logic and create renewal opp every time when current opp is closed. This will give you great forecast of upcoming revenue and have renewal deals ready to go.


Q145. Which method can be used to improve agent retention? Choose 2 answers:

A. Mix telephony interactions with email and chat

B. Extendbenefits to part-time agents

C. Provide additional training on tools and process

D. Allow shift trading between agents

Answer: BD


Q146. CORRECT TEXT

Import 100 leads/mo – need to preventdups.

A. Import using import wizard

B. Run script in external DB to identifydups.

C. Import leads & use global search to identifydups.

D. Export existing leads using a report & scrub prior to re-import

Answer: A


Q147. CORRECT TEXT

Person Accounts can have all of the fields found in business accounts Except:

Answer: Reports To Parent Account View Hierarchy


Q148. UniversalContainersis designing a contact center that will store 20 million cases. Of those, 5 million will need to be accessed for reporting and search.Which approach will ensure best system performance? Chose 3 answers:

A. Customindexes

B. Tiered datastrategy

C. Record types

D. Division

E. Custom search

Answer: ABD


Q149. CORRECT TEXT

Can anyone add a team member to an account team?

Answer: No. You need to either be the owner sharing the record or have read permission on the account.


Q150. CORRECT TEXT

How do territories affect forecasts?

Answer: When you enable territory management for your organization, yourforecast data is derived from the opportunities that are associatedwith the accounts in your territories. Users will have a different forecast for each territory to which they are assigned.